VaxUK Reviews

"Bought Vax pace pet cordless vacuum 3 months ago, and the corrugated tube on the end tool part just split in half. Bizarre! Possibly it was a faulty dry plastic because wasn't much flexible, but now I don't trust Vax anymore. Unfortunately, it was a very bad purchase. Disappointed , Will search for help now"

"Purchased a DualPower Pet advance which put down more water than it picked up. Vax replaced the unit which has burnt out several belts, acrid smoke and debris from the unit. No one wants to service and it seems hardly worth further investment. Bad design. Customer service operates OK during warranty but unless you can get an extended warranty, forget these. Here's an example of burned up belt which you quickly learn to intercept before the house stinks of burning rubber."

"Vax Airstretch Max.\r\nWas working really well until one of the small front rollers shed its rubber sleeve. No problem I thought.....ring them up and order a spare part. System says 'No'. I'll have to take it to an approved repairer and leave it there for two weeks."

"I bought my Vax carpet cleaner on the 23rd of August it's rubbish it doesn't suck up water properly ..\r\nit's made my carpets smell awful ..like an horrid fishy smell I've used it once l tried again today it smelt of burning it's really loud and makes a grating noise lve been told l can't have a refund because it's more then 21 days old that's nonsense you can get a refund for faulty goods they are useless at Vax don't buy from them buy a rug doctor their much better cleaners"

"I bought my Vax carpet cleaner on the 23rd of August it's rubbish it doesn't suck up water properly ..\r\nit's made my carpets smell awful ..like an horrid fishy smell I've used it once l tried again today it smelt of burning it's really loud and makes a grating noise lve been told l can't have a refund because it's more then 21 days old that's nonsense you can get a refund for faulty goods they are useless at Vax don't buy from them buy a rug doctor their much better cleaners"

"What a scam !!!!! I returned vacuum to them and to not send me new one or repair they damage the cable and said that they can\u2019t to checks and repair as the cable is damage !! The day we send we wrapped the cable nicely there was no damage but they send me photo and looks like they damage with something to just send the broken vacuum back to Me !!! Scammers !!!"

"Do you know what this is my finish with vax honestly nightmare defo go back to Bissell carpenter cleaner s___ advertisement on TV don't be fooled rubbishmachine leaks this is vax platinum hello On TV advert wow sending mine back."