Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vertoe was very convenient and reliable.”

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Posted 5 years ago

“Quick, easy, safe, good customer relations”

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Posted 5 years ago

“Very easy, convenient location and friendly employees. Highly recommended!”

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Posted 5 years ago

“This was super-fast and convenient - less expensive than Amtrak and less waiting, too.”

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Posted 5 years ago

“Very good value, a lot of good locations to choose from. Easy process and I felt safe leaving my bags. Highly recommend”

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Posted 5 years ago

“Very convenient location, friendly staff.”

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Posted 5 years ago

“Easy to book, convenient service!”

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Posted 5 years ago

“Thank you indeed. Very hepfull guys and conviniently located in downtown”

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Posted 5 years ago

“This service is amazing! We arrived in DC 6 hours before we could check into our stay. Vertoe helped to alleviate our worries, which gave us the opportunity to explore the city! We plan to use the service again, for sure. Thanks for everything!”

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Posted 5 years ago

“Great Idea for leaving your luggage in a busy City.”

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Posted 5 years ago

“The idea of storing bags its great and solves the problems for airbnb bookings, where it is usually not possible to store the bags for some more hours.”

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Posted 5 years ago

“The owners of the location were super nice and this is a great way to explore a city without lugging your bags around. The price point makes it appealing.”

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Posted 5 years ago

“Loved it simple safe and cheap”

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Posted 5 years ago

“What a fabulous service!! The folks at the store where I check my suitcase for the day were wonderful. This was the first time I used this service and would absolutely use it again!”

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Posted 5 years ago

“Luggage storage was simple and picked up luggage in exactly the same condition I left them. Store clerk was friendly and accomodating. What more can be said?”

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Posted 5 years ago

“This was just the service we were looking for. Convenient, quick, and easy drop off and pick up. Our luggage was safe, and we could explore without it dragging us down. Thank you!”

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Posted 5 years ago

“It did what it was supposed to do”

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Posted 5 years ago

“Convenient and safe for leaving luggage if you have time at Union Station. We spent a lovely 4 hours walking around Michigan Avenue luggage free! Recommended”

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Posted 5 years ago

“Smooth and Professional service.”

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Posted 5 years ago

“Honestly I thought it would be sketchy after we walked into a 24hr convenience store to drop off our luggage. We only needed it until 2am so that we could meet with our friends on New Year’s Eve and then grab our luggage for a 6am flight. The proprietors of the shop were friendly checking us in and locked our bags into the back room of the store. Pick up was easy and we made it off of public transit before it shut down that day. Over all good experience and would recommend to wayward travelers or people that over booked their days.”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews