Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect location close to AMNH. So convenient, Safe & Secure. No worries at a great price. Thank you!”

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Posted 5 years ago

“Great care and customer service at Emergency Room. I was very comfortable leaving my bag there all day. And they are open late compared to other baggage service spots. Will definitely go there again.”

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Posted 5 years ago

“Great price. Got all luggage including fragile item back. Thanks”

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Posted 5 years ago

“The location near the Paul Revere House in North End is convenient and the lady who owns the place is literally the nicest person ever. Worth chatting with her to get a feel for the area. Very professional service and we felt our luggage was very secure.”

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Posted 5 years ago

“Easy check in and check out, friendly staff”

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Posted 5 years ago

“The service is really convenient and smart!”

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Posted 5 years ago

“Very convenient, great and prompt service.”

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Posted 5 years ago

“Very convenient location, easy drop off and pick up! Staff was friendly and courteous.”

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Posted 5 years ago

“Worked out very well and we were pleased with the service.”

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Posted 5 years ago

“Nice people”

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Posted 5 years ago

“I'm so glad I discovered this service! My boyfriend and I had 5 hours to kill in Boston and didn't want to schlep our luggage around. We found a Vertoe in a little laundry mat just blocks from the T and one stop away from the airport. Easy, convenient, affordable -- will definitely do this again!”

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Posted 5 years ago

“very easy to find, super quick and very helpful. Highly recommended!”

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Posted 5 years ago

“It’s nice and convenient, I will definitely choose to left my luggage next time.”

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Posted 5 years ago

“Quick and easy”

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Posted 5 years ago

“Very kind and all around great. Easy and fast.”

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Posted 5 years ago

“I know that this service seems too good to be true, but I seriously picked the closest hub to store my bag by Port Authority (a gift shop literally across the street from Port Authority), paid $5.95 online, showed up, was given a tag to secure and identity my bag, and then was able to walk around NYC allllllll day without being weighted down or looking like a mess with my bag!! This is my second time using this service, and it hit me in the same efficient, cost effective, and kind service.”

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Posted 5 years ago

“Had a great experience with Vertoe storing our luggages for a day in NYC before catching our flight. It was a smooth and efficient process + we didn't have to spend that much. Would recommend!”

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Posted 5 years ago

“It was easy to find and safe to put luggages.”

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Posted 5 years ago

“Efficient, effective, well-located, and zero-hassle. Thanks!”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews