Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super convenient, flexible, inexpensive. Great option for not having to lug your bags around all day in a busy city. Very much recommended!”

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Posted 5 years ago

“This is a great service for anyone who doesn’t want to carry bags around a city. We had an 8 hour layover and had no where to keep our bags while we explored. Luckily we found Vertoe!”

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Posted 5 years ago

“Drop off and pick up process was great, staff were nice. Would store my stuff through Vertoe again.”

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Posted 5 years ago

“We needed a place to leave our bags during our day in Miami and this could not have been any more perfect! The location was great and the service was excellent.”

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Posted 5 years ago

“I was easy and great service. I will use it again, if I need it.”

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Posted 5 years ago

“I was really happy with overall experience.”

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Posted 5 years ago

“Exccelent service, good people, up to the point assistance.”

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Posted 5 years ago

“The location of the storage is convenient and the staff there is nice. Very good overall experience.”

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Posted 5 years ago

“Convenient location to store our luggage. Fuss-free booking application...Thumbs up!”

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Posted 5 years ago

“I've never done this before.... but it worked exactly the way that I needed to and would do it again & recommend”

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Posted 5 years ago

“Absolut perfect: good service, fast, simple.”

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Posted 5 years ago

“Great !! Super easy, was skeptical at first but will use again going forward!!”

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Posted 5 years ago

“Good serbices”

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Posted 5 years ago

“Its a great service and helped me travel freely around.”

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Posted 5 years ago

“The staff were very kind and kept the luggage safely. Easy to find the the place. They explained the process before hand to avoid any confusion earlier. Overall great experience! Thank you guys!”

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Posted 5 years ago

“I was confused at first why I went in a liquor/bar with my suitcase. It apparently also serves as a luggage storage. And the person I spoke to was nice and friendly and reassured me of their safekeeping policies. I was hoping they’d ask me for identification when picking up and dropping off.”

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Posted 5 years ago

“My first experience with vertoe was amazing.”

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Posted 5 years ago

“Seamless drop off and pick up. A great service. We used it when we came straight from the airport to a Pops performance and needed a place to store luggage.”

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Posted 5 years ago

“Worked great at port authority- quick, clean, secure, polite & a good deal. Thanks”

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Posted 5 years ago

“Had read a few negative reviews was skeptical but the whole experience was good. Was in New York for a few meetings before heading to JFK and hence needed to store my bag near Grand Central. Booked online. Arrived and Showed the booking to the person at the store. Tamper tie given to seal the bag with unique id. Bags taken in and kept out of customers way. Came back in the evening showed a pic of the tie and collected bags. Quite simple. Would def recommend. No Id was checked. In all a good experience.”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews