Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

Questions

Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Vertoe made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Safe area located in Little Italy. Both workers were extremely nice and took very good care of our luggage. I would definitely use this place again if I had luggage to drop off. This area is walking distance from Quincy Market and the Haymarket station.”

Helpful Report

Posted 5 years ago

“Easy to use and convenient. And when we mistakenly booked 2 days rather than 1, they refunded the additional day without quibble. Would definitely use Vertoe again and recommend the service to others.”

Helpful Report

Posted 5 years ago

“Wonderful service! I used Vertoe when I couldn’t check my bags early, but wanted to spend some time in the city before my flight. The staff at my Vertoe site close to JFK were helpful and assured me that my luggage would be in good hands. Thank you for providing this service!”

Helpful Report

Posted 5 years ago

“Worked great. Quick and easy drop-off/pick-up.”

Helpful Report

Posted 5 years ago

“Wonderful service. Attentive staff. Thank you so much for helping us out and looking after our luggage.”

Helpful Report

Posted 5 years ago

“Excellent idea, affordable and worked exactly as I had hoped. Will be using it again.”

Helpful Report

Posted 5 years ago

“Great service! Simple instructions were given prior to bag drop and the deli staff who handled my bags was wonderful. I would recommend this to anyone who is looking for a few hours to put their bags so to make their days easier.”

Helpful Report

Posted 5 years ago

“Nice experience with acceptable price.”

Helpful Report

Posted 5 years ago

“Wonderful Experience!”

Helpful Report

Posted 5 years ago

“Was very helpful for storing bags after staying in an airbnb. Reasonably priced as well.”

Helpful Report

Posted 5 years ago

“Vertoe provided me a quick and easy system to bring my luggage with me during a trip to many different locations in New York.”

Helpful Report

Posted 5 years ago

“Easy check in and quick bag retrieval. Location was very convenient.”

Helpful Report

Posted 5 years ago

“Great easy drop off and pick. up”

Helpful Report

Posted 5 years ago

“Perfect! Easily accessible, and very affordable. Solves my problem of where to store luggage quite nicely. Can’t wait to use it again in other cities when I travel.”

Helpful Report

Posted 5 years ago

“Great service and was exactly what we needed so we didn’t have to lug our luggage around for hours in New York City! It allowed us to maximize our time and we had zero issues! Drop off was quick as well as pick up!”

Helpful Report

Posted 5 years ago

“Luggage was held and taken great care of. It was nice to tour the city without lugging our things around. Definitely recommend.”

Helpful Report

Posted 5 years ago

“The process was completely seamless and very fast! Will be using vertoe again next time.”

Helpful Report

Posted 5 years ago

“Good greeting. Clear process and expectations. Very friendly on a busy day.”

Helpful Report

Posted 5 years ago

“great customer service”

Helpful Report

Posted 5 years ago

“This was such a cool experience. At first, I was a little worried about just leaving my bags at a random cafe. But the cafe employee knew exactly what was going on, was very friendly, and really took care of us. It was safe, reliable, and so much easier than making a trek all the way back to our hotel to get our bags. I highly recommend this cool service - what a great idea.”

Helpful Report

Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews