Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website. Readily found half a dozen convenient places to store my suitcase while going to a Broadway show. Saved me from a lot of back-tracking back to the hotel. Very reasonable cost and staff at storage site was friendly and helpful. I will use them again.”

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Posted 5 years ago

“We checked out of our Airbnb and had a late flight, so this was amazing to be able to drop our luggage off and walk around the city until we were ready to go to the airport, and we picked our luggage back up! Effortless drop off and pick up. Super nice people. Highly recommend!!”

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Posted 5 years ago

“Easy and safe way to storage your luggage. After making the reservation you will get a text message with information where is the accurate address. Just drop off your luggage and collect them when time is up. In our case we had a lovely last vacation day without our luggage slowing us down. I do recommend!”

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Posted 5 years ago

“All my stuff was safe and returned in tact.”

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Posted 5 years ago

“Superb option when visiting the MET before leaving NYC. Just three blocks away and directly opposite the Metro station. Friendly, easy and simple service. Perfect.”

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Posted 5 years ago

“Very practical and easy to be used. The collectors were very nice and kind.”

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Posted 5 years ago

“Very kind and helpful. Good and nice place to store our luggage”

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Posted 5 years ago

“Easy and a great option to have!”

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Posted 5 years ago

“Very easy procedure. Secure. Friendly and helpful. Ideal located.”

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Posted 5 years ago

“The store owner we dealt with was very friendly and made sure we understood our luggage was secure at his location.”

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Posted 5 years ago

“Jeremiah was extremely hospitable! Clean establishment. He gave us several recommendations on things to do while we waited for our hotel check-in. Phenomenal experience. Definitely my go-to for Philly! By the way...it’s right next to Love Park.”

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Posted 5 years ago

“Convenient for bag drop off when visiting the Capitol. Friendly and helpful staff. You can even grab some snacks before you head out. Just eat and drink them before getting inside the Capitol. Several cute restaurants close by to Roland’s. Thank you!”

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Posted 5 years ago

“On our day to travel home we had a lot of time between hotel check out and our flight. Being able to safely store our bags somewhere allowed us to actually enjoy our final day.”

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Posted 5 years ago

“Loved the convenience! Made my trip so much more enjoyable without having to lug around my bag. Easy booking process. Great experience!”

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Posted 5 years ago

“This service was the perfect solution for us to safely secure our baggage as we waited for our Air BNB rental to come available.”

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Posted 5 years ago

“Very easy to use. Thanks”

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Posted 5 years ago

“Excellent online reservation app, great staff at baggage storage site (Caesars), and a reasonably cost make this a solid 5 star!”

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Posted 5 years ago

“Great idea and very reasonable costs. Saved me and my friend having to drag our luggage around all day or having to pay for an extra night. Have recommended.”

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Posted 5 years ago

“Very kind owner”

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Posted 5 years ago

“Very convenient. We had checked out of our AirBnB but were still going around NYC for the afternoon, so needed a place to store our luggage. We found a convenient location”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews