Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vertoe's app was easy to use, although I found the map a little annoying because after I tapped to look at the address of one location, I'd have to reload the search in order to see another location--I couldn't just click to see one and then click on another to see where that was. However, I love the service, thought the price was great, and really really appreciated the friendliness of the guys in the shop where I left my bag. Good experience all around.”

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Posted 5 years ago

“Very good system. Easy and self explanatory”

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Posted 5 years ago

“Quick and easy and the perfect solution in my situation. I came to New York by train for a 7:00 PM hockey game at MSG, no bags allowed in the arena and Amtrak’s luggage storage at Penn Station closes at 9:45 PM - too tight of timing to pick up my bag after the game, let alone had it gone to overtime. Would recommend to anyone needing a quick storage solution”

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Posted 5 years ago

“It was so convenient to leave our bags at the shop with Vertoe! It’s a great idea! Thanks!”

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Posted 5 years ago

“Let our baggage so we could walk around the city. Great location steps from Penn Station.”

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Posted 5 years ago

“Great service, everything went perfect.”

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Posted 5 years ago

“I used Vertoe to store my luggage at the location near NY Penn Station ( on 7th between 30 and 29th St). The process was seamless! I booked online. The dropping off and picking up my bag was really quick! This service is great! This service made my trip easier.”

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Posted 5 years ago

“Friends, professional and quick. Close to Queen Street Mall. Ignore the fact that is a massage business. Only place I'd leave my luggage.”

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Posted 5 years ago

“Really easy, efficient process.”

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Posted 5 years ago

“マンハッタンで使いました。ホテルの真前にあったので、とても便利でした。預けも受け取りもスムーズ。また使いたい！”

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Posted 5 years ago

“Great! Convenient, easy and well-priced.”

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Posted 5 years ago

“After staying at an Airbnb in New York City for a couple of days, we weren't sure what to do with our bags from check out time at 11am until leaving the city later in the day. Vertoe was the perfect solution. We checked our bags at a Vertoe location in mid-town and continued exploring until it was time to head for the train and home. We picked up our bags, headed for Grand Central, and headed home.”

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Posted 5 years ago

“What a very good service....did exactly what it said on the tin. Thank you!!!”

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Posted 5 years ago

“I am a first time user, but our party of 4 really appreciated having a convenient place to store our luggage while we toured Ground Zero. I would highly recommend using tis service!”

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Posted 5 years ago

“Easy peasy online reservations. Used the system twice in Denver (coming and going) and had a lovely day unencumbered of my months worth of luggage. The folks who checked my bags couldnot have been sweeter and more helpful. Would totes use this service again.”

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Posted 5 years ago

“This was such a great experience! So many convenient locations and the drop-off/pick-up of my luggage was seamless! Affordable and simple. I can not wait to recommend this to everyone I know and use it again!”

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Posted 5 years ago

“What a wonderful service for travelers! We were able to enjoy the day and not worry about our luggage. Thank you!”

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Posted 5 years ago

“jjjjjjjjjj”

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Posted 5 years ago

“Excellent service!! Food is delicious!”

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Posted 5 years ago

“Great place to store things. Cheap and professional.”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews