Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“super kind and helpful staffs”

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Posted 5 years ago

“Great location, super efficient system for drop-off and tagging the bags. Excellent.”

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Posted 5 years ago

“Very practical and affordable!”

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Posted 5 years ago

“Quick and easy”

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Posted 5 years ago

“Very efficient service. The people working at the place I used were awesome - fast, friendly, and helpful with the bags. Would for sure use this again.”

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Posted 5 years ago

“This luggage storage is such a great service! Very convenient and the people were so nice and helpful!”

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Posted 5 years ago

“I wanted to find a place to leave my carry on suitcase for a few hours while I walked around downtown Austin. This was very easy and well worth the $5.36 so that I wasn't dragging my suitcase all over town! Would definitely use the service again!!”

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Posted 5 years ago

“Impressed so far on first 2 uses. Friendly staff and easy/pick up /drop off. Safety would be my biggest concern, but had no issues this trip in NYC on a busy holiday Saturday!”

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Posted 5 years ago

“It was very convenient and easy to storage my suitcase with Vertoe.”

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Posted 5 years ago

“Good and easy”

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Posted 5 years ago

“Great service that allowed us to fly straight in from LGA; cab to Times Square..drop bags & go about our day. Easy to use app. Used (2) days back to back. Will use again.”

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Posted 5 years ago

“Great east location. Booked on phone and was in&out in 5min!”

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Posted 5 years ago

“Nice service and good communication. Felt safe leaving my luggage there. It was kept in the back of the store, out of view of shopping customers. Will definitely use services again!”

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Posted 5 years ago

“Was a bit concerned at first when first arrived, but staff were very helpful and everything was intact, so very happy and also convenient to where we stayed”

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Posted 5 years ago

“Just perfectly convenient”

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Posted 5 years ago

“The persons I met at the place is super nice and responsible. I think nice is the thing to make life happier, but responsible is really the key to the safety of my item. That is great! Thank you so much for taking care of it. I was a bit hesitate at the beginning about the security for saving it at a store, but now I am much released. Highly recommend vertoe for luggage saving, at least at this specific place.”

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Posted 5 years ago

“Great experience. No hassle. Made reservation, dropped off luggage in convenient area of town. Luggage was ready and waiting for pickup. I would definitely use again.”

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Posted 5 years ago

“very reliable service! Thank you”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Easy to use and convenient, would use them again”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews