Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's very simple and convienient.”

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Posted 6 years ago

“Great to be able to store bag and not drag it around all day!!”

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Posted 6 years ago

“Cheap, safe and great service, would recommend it to others”

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Posted 6 years ago

“My first Vertoe experience and I was very impressed. The check-in at Eugene J shop was seamless and amazing because it was right around the corner from my friend who hosted us for the day, which was ideal as it helped us with the 9 hours between airbnb check out and our flight. and I have already encouraged a few friends who are frequent travellers to use your service. Thank you.”

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Posted 6 years ago

“Boston, bag drop off worked really well. Simple to book, good value and it was easy to drop bags off that gave us freedom to use our last day of our holiday. Highly recommend!”

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Posted 6 years ago

“Excelente servicio”

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Posted 6 years ago

“Great, convenient and easy to use!”

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Posted 6 years ago

“Just used the service for the first time. It worked perfectly. Very smooth and the security features (i.e. Vertoe-branded tamper proof ID tag for the bags) were very reassuring. Would definitely use this again.”

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Posted 6 years ago

“Was an easy process and felt safe leaving our items.”

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Posted 6 years ago

“Our experience using Vertoe was flawless. Reserved online ahead of time, and dropping off luggage was easy. I was definitely a little sketched out about leaving my luggage in the back of a store, but honestly it wasn't a problem. There were like 20 or 30 other bags back there when we picked them up at the end of the day and the store owner was there to keep a watchful eye. Would definitely use this service again.”

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Posted 6 years ago

“Good, efficient service. Would have appreciated clearer signage at the restaurant where I was storing my bags. A sticker on the window or something that explicitly says "this is a Vertoe location" would be helpful”

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Posted 6 years ago

“Great service!! Easy and accessible. Had a little trouble understanding the concept of why I couldn't get the address until after I paid, felt a little uncomfortable until it all went through and I realize it's for safety's sake which I then really appreciated. Will use this service again!!”

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Posted 6 years ago

“Brilliant service and very easy to use”

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Posted 6 years ago

“easy to use”

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Posted 6 years ago

“Great service - very convenient.”

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Posted 6 years ago

“It was a great experience since we didn't have to take our bags everywhere”

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Posted 6 years ago

“Super convenient, efficient and safe!”

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Posted 6 years ago

“Quick and easy to use.”

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Posted 6 years ago

“Perfect!!!”

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Posted 6 years ago

“Check-in and pick up went super smoothly. Ideal place to”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews