Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really convenient and hassle less service. Highly recommended”

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Posted 6 years ago

“Convenient and friendly service.”

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Posted 6 years ago

“Real convenient service, used it twice now in NYC during a vacation there. Store owners were super nice, and our bags were stored away nicely in the back.”

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Posted 6 years ago

“So easily, quick efficient and with great service. Would definitely use again.”

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Posted 6 years ago

“Leaving our bags there was a life saver during our day in NY! It was our first time using this service, but we loved it! We booked it from the taxi as we were driving to Manhattan, from the airport. The bags were safe, and were able to enjoy the day with no worries, and no heavy bags. It was very easy!”

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Posted 6 years ago

“This was my very first experience with a service like this and I can honestly say that I was pleased. Checking the bags in took less than 2 min and the associates were extremely helpful. I would absolutely use it again.”

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Posted 6 years ago

“Awesome service! Easy to use!”

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Posted 6 years ago

“Great experience. Clerk was super nice and helpful.”

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Posted 6 years ago

“It worked great and it’s very easy and convenient.”

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Posted 6 years ago

“Fast, efficient, reiable, secure. What more do you want?”

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Posted 6 years ago

“Really simple to book. Dropoff and pickup were also easy. The price point is also great - definitely worth being able to travel between Manhattan and Brooklyn without lugging my suitcase around after I checked out of my hotel.”

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Posted 6 years ago

“Very cheerful and helpful lady sorted my booking when I couldn't book on my Amazon tablet.”

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Posted 6 years ago

“Perfect place for your luggage.”

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Posted 6 years ago

“The location was a little difficult to find because it shares an address on the other side of the block, so just be aware! But the man who served us and took our bags was very helpful and even helped us take the metro to get to JFK! Will definitely use in the future.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Great and very practical”

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Posted 6 years ago

“Everything fine and easy, just drop your luggage and stroll around. Guys in the shop were very friendly.”

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Posted 6 years ago

“Very convenient.”

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Posted 6 years ago

“Very efficient, and secured. Will do it again!”

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Posted 6 years ago

“Super easy and efficient to drop our luggage off and find ourselves free to circulate in the village while we socialized :-) The staff was helpful and easy to interact with. This is my go to while navigating the city.”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews