Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

Questions

Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice service. I left my large bag in a place close to the Regan airport, Washington DC and everything went so smoothly. And I left it for the whole week for only $35. Very nice.”

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Posted 6 years ago

“This Service is very helpful. We were visiting NYC , took a flight from Manchester, NH and landed early morning , needed a place to keep our luggage as we couldnt checkin to any hotel or AirBnb so early. Thanks for providing a wonderful service. Appreciate It!.”

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Posted 6 years ago

“It is really good，very convenient location，good services.”

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Posted 6 years ago

“Our luggage was well taken care of, and the shop that held it was open well past when we had to pick it up. I’m really pleased with the ease and convenience of this service and will use it again! Thanks!”

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Posted 6 years ago

“The storage location is easy to find plus friendly staff.”

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Posted 6 years ago

“It was a great experience easy to drop off and the staff were very friendly and easy to explain the process. I will recommend this to everyone to use.”

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Posted 6 years ago

“Efficient drop off and collection. The place is a Quality Mart , suggest to alight off Beacon street if taking an Uber. The storage space is actually hidden at the back of their shop, quite inaccessible, but still open to the public if they are determined to pick your luggage. Recommend locking your backpacks if you have important stuff to store.”

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Posted 6 years ago

“Great service! It took only few minutes to get done. The man who works there was amazing and very helpful! Will definitely choose this place next time we come to LA.”

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Posted 6 years ago

“Booked on line for my daughter. She said it was very easy to use and condiment. Communication between me and Vertoe was prompt. Will use it again when in New York! Thank you!”

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Posted 6 years ago

“Very easy and a reasonable price. Dennis who looked after our stuff was great. Overall great service would use again.”

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Posted 6 years ago

“We arrived in the Port of Seattle early am and our flight home was in the evening. It was incredibly convenient to store our luggage in a location close to town while we explored. The ability to search for the most suitable location was fabulous. m Would recommend this service.”

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Posted 6 years ago

“Loved having the option of luggage storage so we could tour Chicago during a long flight layover. Price was reasonable, check in and check out simple, baggage was safe, several locations to choose from. Will gladly use this service again if needed.”

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Posted 6 years ago

“Ridiculously easy. Was skeptical bc I was leaving my bags @ a shoe repair in the front of the store BUT it was GREAT! Bags untouched and EXACTLY where we left them! Will definitely use this service again!!”

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Posted 6 years ago

“Very convenient and cheap! Thank you!”

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Posted 6 years ago

“Took our bags there, keeping them there is very cheap, only $5.95 per item. The workers there were very friendly. We were able to get our things with no problem, no questions asked.”

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Posted 6 years ago

“Smooth, easy booking process and our bags were secure in NYC.”

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Posted 6 years ago

“Googled bag storage in DC since we landed at 8:30 am and couldn’t get into Airbnb until 4 pm. Worked out well and wouldn’t hesitate to use Vertoe in the future.”

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Posted 6 years ago

“The staff is friendly and the storage process is convenient. You can walk to the the store from the metro station in 10 mins.”

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Posted 6 years ago

“Was easy , convenient. No issues .”

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Posted 6 years ago

“Nice people with a good location for parking your suitcases for the day at a reasonable price while touring Washington’s many attractions😊”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews