Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reserving was easy. Hand off was easy. Pickup was easy AND all of my stuff was still there. Nothing missing. Can't ask for more than that. I would use this service again.”

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Posted 5 years ago

“Great for leaving your heavy stuff while you wander around the city.”

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Posted 5 years ago

“Excellent service. My flight arrived at 4am and I couldn't check into my Airbnb until 2pm. I was able to drop off my bag at one of the many locations and explore NYC without hauling my luggage around. 6 hrs later I was able to get my bag and go. It's also very cheap. I'd highly recommend this to anyone.”

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Posted 5 years ago

“Super usługa. Jesteśmy bardzo zadowoleni z przechowalni bagazu. Bardzo miła obsługa, pomoc i doradztwo. Przy okazji porozmawialismy z Dewidem o Nowym Jorku i nie tylko. Serdecznie polecam adres 147-13 Archer Avwnue w Queens Jamaica NY”

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Posted 5 years ago

“It was a very clever and cost-effective service:)”

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Posted 5 years ago

“Great way to enjoy some hours in the city without having to deal with heavy luggage. Many convenient locations.”

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Posted 5 years ago

“Much respect..property was as I had left and owner allowed me on a couple of occasions to come through and get items I needed or had forgotten to get..much respect.”

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Posted 5 years ago

“Really easy to use and helped out our plans a lot. The whole process took about 5 minutes!”

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Posted 5 years ago

“Very convient, easy and readonably priced.”

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Posted 5 years ago

“Gddddddddsd”

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Posted 5 years ago

“Easy, fast, convenient”

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Posted 5 years ago

“The location on Damen is actually the cafe. Very friendly, quick and so easy. Yes, the bag just goes downstairs but is only accessible by employees. This is a great service & I highly recommend it!”

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Posted 5 years ago

“It was the first time I used the service and everything went perfectly. The people were so kind at the hotel that I left my luggage.”

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Posted 5 years ago

“First time using this service and admittedly skeptical. My bad! Worked out perfectly. I look forward to using this storage method on future trips. Keep hands free!”

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Posted 5 years ago

“Simple process to reserve, pay, and drop off bags, no issues encountered during pick-up as well.”

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Posted 5 years ago

“I was very happy with the service provided by the racket store that housed my bags. It was just several blocks from Penn Station, and a great alternative to Amtrak’s baggage service, which raised their daily rate to $20 per bag.”

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Posted 5 years ago

“We had a little confusion about the site at 799 8th Ave in Manhattan because while we had information that the storage was in a luggage and gift store there were two of them side by side. But we got the correct one sorted quickly enough, and otherwise the process was quick and easy It worked very well for us, and we would use it again.”

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Posted 5 years ago

“So convenient and made our trip less stressful!”

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Posted 5 years ago

“Simple, fast, convienant luggage storage close to the train station so we could spend a few more hours exploring downtown rather than babysitting our bags (or dragging them around with us). I will use this service again.”

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Posted 5 years ago

“What a great service. Simple, easy to use, works just as you want. Friendly reception at the drop off. A great deal.”

Helpful Report

Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews