Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only 2 1/2 blocks from the Federal Center metro stop (turn right at top of escalator). Person who helped me (probably the owner) was very polite and placed the bags in a room behind the counter. Fast and easy. Would use this location again in a heartbeat and will next time I'm in DC.”

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Posted 5 years ago

“good worth for your money, easy dropoff, easy pickup. just as described”

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Posted 5 years ago

“Very helpful & nothing was too much”

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Posted 5 years ago

“Very convenient & fast and easy service. Will definitely use this service again! It was nice to be able to walk around the city without lugging our backpacks around.”

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Posted 5 years ago

“Super slick!”

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Posted 5 years ago

“Je l'ai utilisé à New-York, Très utile lorsqu'on voyage et qu'on doit stocker ponctuellement des bagages Simple d'utilisation, rapide, bon rapport qualité prix”

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Posted 5 years ago

“Amazing. Finally a place to leave bags when I go into NY. Convenient and simple to use.”

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Posted 5 years ago

“Storage location is at a convenient store. Greeted by the pleasant shop owner. Lovely service and would recommend using Vertoe.”

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Posted 5 years ago

“Excellent way to drop luggage and explore the city. Highly recommend”

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Posted 5 years ago

“Easy drop off and process!”

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Posted 5 years ago

“Exactly what I needed - short walk from union station, easy drop off, then hands free to enjoy the town until pickup in the evening. Well worth the price”

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Posted 5 years ago

“Easy to drop off luggage and secure location.”

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Posted 5 years ago

“Very convenient service. The guy at the shop was friendly and helpful. The joke: "I hear you are moving in", is always a good starter.”

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Posted 5 years ago

“I was pleasantly surprised on how fast I was able to book and was greeted by staff with a friendly welcome! I will definitely recommend this service !!! 👍”

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Posted 5 years ago

“Super convenient and easy to use - both to organize and use the day of”

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Posted 5 years ago

“Easy and efficient process, handled with care”

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Posted 5 years ago

“Very helpful”

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Posted 5 years ago

“Nice pleasant guy in the store Allworked well”

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Posted 5 years ago

“The app was easy to use and book and the storage spot was centrally located, helpful, and super convenient.”

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Posted 5 years ago

“We arrived at the storage location, just a short walk from Grand Central. Both the drop off and pick up procedures were quick and easy. We'd definitely use this service again.”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews