Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“IT was very fast, and we needed it, be cause we were in and emergency sitaution”

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Posted 5 years ago

“Easy check-in/check out process. Staff was super nice. It is in a candy shop - and they lock your bags in the closet. Great service to have so we didn't have to lug our 62lb suitcase around all day!”

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Posted 5 years ago

“All excellent and quick”

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Posted 5 years ago

“Excellent service and value, our bag was kept safe with secure storage and a tamper proof luggage tag. Easy to find and the shop was friendly”

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Posted 5 years ago

“Getting a Vertoe luggage storage was perfect for our last day in LA with having to check out of our Airbnb early and needing to kill a whole day before our late night flight. We were able to explore a bit more without hauling our luggage everywhere. The process was really quick and simple. The location was also close to the LAX shuttle.”

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Posted 5 years ago

“Fast and easy. I Just paid online and dropped off my luggage at the given location. No lines and no wait. Would use it again!”

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Posted 5 years ago

“Very straightforward and friendly service. Easy to find the premises and an efficient operator on hand.”

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Posted 5 years ago

“Took me less than 2 minutes for the entire process. It was very easy and convenient.”

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Posted 5 years ago

“Very simple process of booking it online, and then dropping it off at the store. I got my luggage back with no issues. I would recommend it.”

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Posted 5 years ago

“Great service to allow you roam for the day without the bags. Really close to Penn station. Recommend to anyone to use.”

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Posted 5 years ago

“Easy to use and excellent service.”

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Posted 5 years ago

“Excellent service. The lady at the convenience store was very friendly. We were given seals for each bag and then left them at the back of the store. Overall it was very convenient and allowed us to walk around Boston for the day knowing our bags were safe and secure but out of the way.”

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Posted 5 years ago

“very convenient and was exactly what i needed to hold my luggage until i could check into my airbnb”

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Posted 5 years ago

“Very easy to use, both drop-off and pickup. Bags were safe and easy to retrieve. I used a location very close to The Met and was very pleased.”

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Posted 5 years ago

“Very brief but great experience.”

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Posted 5 years ago

“All went very smooth and transparently.”

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Posted 5 years ago

“friendly and helpfull”

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Posted 5 years ago

“Great service. Easy to book in. Friendly staff at the shop. It was well with the money not having to take luggage around town all day. Would recommend.”

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Posted 5 years ago

“The location we selected was conveniently located, and the shop owner gave us a luggage tag and was professional and courteous.”

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Posted 5 years ago

“Great customer service. Definitely recommended.”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews