Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My hotel was too far away from Penn Station to get there and back and enjoy a few hours of sightseeing. Found Vertoe, read some online reviews (including a mention in The NY Times). The app was easy to use, it’s not expensive, the shopkeeper was friendly and they offer $5K insurance. I’d obviously recommend using common sense; I kept my laptop with me. Great find! Will use again!”

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Posted 5 years ago

“We had a great experience! It was painless to drop off our luggage and walk to the sites without our luggage!”

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Posted 5 years ago

“Efficient and helpful. Was able to drop my bags off for a few hours so I could explore philly without dragging all of my belongings with me. Would absolutely use it again.”

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Posted 5 years ago

“Excellent service. However for first time users at Circular Quay, Sydney, it would be useful to advise that although the address is Pitt St the luggage storage is actually around the corner on Bridge St. Otherwise can’t be faulted.”

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Posted 5 years ago

“We had a wonderful experience with Vertoe in Miami today! Very easy to get set up, find a location and drop off bags. The location that was chosen for us was nice and clean and the manager knew exactly what to do. He brought out Vertoe bag tags that go around the zippers and took our bags to a secure location. Would recommend to anyone in need of luggage storage!”

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Posted 5 years ago

“The guys were great. Welcomed me completely. Especially the young guy who was there when I picked my case up. First time in Hollywood is very daunting. He even offered to call me an Uber..... thank you to him”

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Posted 5 years ago

“Really easy to use”

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Posted 5 years ago

“Very cool concept. It's perfect for travelers that have a gap between checkout and flights. I had a couple of bags and was provided a zip tie with a unique code on each for security. I'm actually planning on using Vertoe soon on my next travel.”

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Posted 5 years ago

“Exactly what I needed on a 7 hour layover in San Francisco. Easy, secure, and reasonably priced. And a close walk from public transportation. I would definitely use the service again.”

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Posted 5 years ago

“The service was very professional. When we arrived they put the blue tags on our bags and asked us to take pictures with our phone. We left the bags and when we returned we were asked to show the pictures on our phone and the bags were brought back out with the tags still in tack. There were no issues at all and I would recommend this service to anyone.”

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Posted 5 years ago

“Thank you Ben for making this experience easy. it was our first time using the App on Venice beach and we had a great walk for the day.”

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Posted 5 years ago

“Convenience and safe”

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Posted 5 years ago

“Fantastic service I was happy that I was able to find it saved me from having to carry a heavy backpack around for hours thank you affordable to boot 😊”

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Posted 5 years ago

“I was skeptical of using the baggage drop service, however I will now be much more relaxed when visiting cities where Vertoe is available.”

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Posted 5 years ago

“Was unsure at first as I didn't realise I would be leaving my bag in a shop and not a locker....but it worked perfectly. So easy, will def use again.”

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Posted 5 years ago

“Very easy, and a great value. The place took my confirmation number, my bag and gave me a receipt. Super simple”

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Posted 5 years ago

“Great, check-in was easy. The place that stored my stuff even allowed me to access my stuff midway through the day so I could change after an interview and then explore the city and kept my luggage until I needed to collect before I took my flight.”

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Posted 5 years ago

“It was nice and easy”

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Posted 5 years ago

“Such a lovely service. My airbnb check out time was 11 AM and my flight was at 10 PM. It was so great to be able to leave my bags at a secure location and enjoy my full day in Miami without having to lug my bags around.”

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Posted 5 years ago

“Very practical and safe. It changes the way you travel since you can leave your luggage practically anywhere and close to the place you are visiting if you can’t leave your luggage at your hotel. I just discovered it and used it twice in a week end!”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews