Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Check in and check out were both quick and seamless, and everything was in place in my luggage when I returned.”

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Posted 5 years ago

“I used this service in Boston. I was about to take the bus from South Station to the airport but needed a place to store bags for 6 hours. I booked online 30 minutes before I needed to drop bags. The bag drop was a store in South station. It was a perfect solution for me.”

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Posted 5 years ago

“Easy way in which to store baggage until you need it or want it. Would recommend the ease at which this is planned.”

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Posted 5 years ago

“Really appreciated this service!”

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Posted 5 years ago

“Quick and easy to book, we were provided with secure numbered zipties to lock our bags with to ensure no one tampered with them, the customer service member at the location we dropped them off at was very kind and helpful, totally worth the money to get to roam around the city bag-free!”

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Posted 5 years ago

“easy to drop off and pick up luggage, and the location was perfect for what we needed to do”

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Posted 5 years ago

“Terrific app.. It connected me with a convenient location. It was so easy to drop off and retrieve my bags.”

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Posted 5 years ago

“Fantastic concept with location accesses that are super convenient in Toronto. I will certainly be using again and referring others!”

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Posted 5 years ago

“It was very easy to drop off my bag at a large gift shop a few blocks from Penn Station and then pick it up before catching my train to Newark airport. Very efficient process.”

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Posted 5 years ago

“Such a great service. Convenient, simple and thoughtful. Thanks so much.”

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Posted 5 years ago

“I use Vertoe first time. I was bit worried about this because it didn’t show me the storage address before payment. It was no any problem I had and very nice person took care of. I definitely recommend Vertoe.”

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Posted 5 years ago

“Staff were polite, helpful and efficient.”

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Posted 5 years ago

“First time user of luggage storage and found Vertoe in NY simple and straightforward. Everything was exactly as described, the unique tags were supplied we took a phone pic and that was that! Would definitely use them again and happy to recommend”

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Posted 5 years ago

“Very good, thanks!”

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Posted 5 years ago

“We used Vertoe to provide a location to store our luggage for the day as we had a late flight. We selected the location in Little Havana and it was a great location. The people at the storage location were very nice and everything went smoothly. I would definitely use Vertoe again.”

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Posted 5 years ago

“Fantastic service at a great price. Never used this before when traveling but it was perfect for us as a family of 4 staying in apartment accommodation and had to check out at 11am but didn’t fly out of LAX at 9pm. Nice and close to our apartment in wilshire. The guy who runs the shop allowed us to get changed into our flying clothes before leaving.”

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Posted 5 years ago

“Very easy to find our location. The employee was very nice and explained everything. Great way to see the city and not carry our luggage around. I would def. use this service again.”

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Posted 5 years ago

“This was so slick and convenient to the beach!”

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Posted 5 years ago

“very good.”

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Posted 5 years ago

“Super easy to drop off & pick up, great location also. Very handy service & very nice people :)”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews