Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super easy to use and had us not worry about our bags on a busy day without accomodation. Usually, the last day when we travel we like placing the flight back home late so we still do things where we are and without this service we would have to have gone to the airport straight from our airbnb..”

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Posted 6 years ago

“Very convenient. A lot of locations in NYC. Easy to book. People were very friendly and accommodating.”

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Posted 6 years ago

“Really great service! It's so simple to book online. I chose a location that's just a few minute walk from Port Authority. Drop off and collection were prompt and easy. Vertoe really made my stay in NY extremely convenient.”

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Posted 6 years ago

“The ability to drop off my bag in Boston allowed me to have an enjoyable day of sightseeing. The location’s proprietor was very friendly, and this service is a great deal!”

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Posted 6 years ago

“So easy to use! Would recommend no questions asked.”

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Posted 6 years ago

“Glad I found this service in New York. Wished there was a town/city check in when there are so many travellers in USA.”

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Posted 6 years ago

“This service was ideal for our situation -- checked out of our Airbnb in the morning but flying out in the evening. Worked perfectly! What a great idea!”

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Posted 6 years ago

“easy, simple, cheap: cool.”

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Posted 6 years ago

“Everything was fine. I dropped off my luggage and the people at the hotel was very kind. When I came back to pick it up I found my luggage safe. This was the first time I used this service & I highly recommend it.”

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Posted 6 years ago

“Very friendly people despite being a liquor store,”

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Posted 6 years ago

“Affordable and convenient!”

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Posted 6 years ago

“Hi Neha, Vertoe was easily accessible, simple to use and the locations suited our needs. The security tags were great and eased our concerns. I would recommend Vertoe as a bag storage option.”

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Posted 6 years ago

“Honestly, this was exactly what I wanted / needed. Was very happy to see that there was a service that could take my bags. The actual app / website was confusing. I was looking for a vertoe store. You need to make it clear you're dropping it off at a partnering establishment. The service is much needed good idea!”

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Posted 6 years ago

“very easy to use. The shop workers where we dropped our bags off where pleasant and knew what to do. Highly recommended.”

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Posted 6 years ago

“Very nice and helpful personnels!”

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Posted 6 years ago

“Convenient way to store luggage between checking out of my AirBnB and catching a late flight.”

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Posted 6 years ago

“I was traveling internationally and needed a safe place to leave my bag and extra items that I was not gonna be using on my upcoming trip. I found it easy to find a secure location and drop off my baggage. To my delight it was there when I returned with no problems”

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Posted 6 years ago

“This is a great service for those travelers who have to check out of their hotel or Airbnb but have several hours before a flight. I was able to leave my luggage and tour the city and eat all before having to head to the airport.”

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Posted 6 years ago

“Amazing Service!!”

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Posted 6 years ago

“It was really convineint to have this.”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews