Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Services was great, they did not steal anything lol.”

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Posted 3 years ago

“excellent and efficient service.”

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Posted 3 years ago

“Awesome service that needed to be a thing 10 years ago!”

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Posted 3 years ago

“Primera vez que uso este servicio, y fue necesario para no perder todo el día recorriendo Washington y teniendo en cuenta los horarios de check in. Recomiendo”

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Posted 3 years ago

“Worked great!”

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Posted 3 years ago

“Super easy to use and felt very secure”

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Posted 3 years ago

“The process was quite easy to use, and convenient. I would use it again.”

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Posted 3 years ago

“So glad we found out about Vertoe! We had to check out of our hotel at 11 am and couldn’t check in to our Airbnb until 4pm. It was super helpful to drop our luggage while we had lunch and got our bearings. At 1st it seemed shady to leave things at a convenience store, but the staff were very kind and helpful and our luggage was tagged & kept safe. I think it’s probably safer than having an obvious storage place & helps small biz owners make some xtra money. Wish I invented it 😂”

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Posted 3 years ago

“Checkout at Airbnb was at 10am and my train was scheduled to depart at 5pm. This service gave me the opportunity to check my bags and tour a few more destinations before boarding my train. The service was effortless and the staff was professional and courteous. I can’t thank you enough for making my vacation even more memorable thanks to your low cost and convenient service :-)”

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Posted 3 years ago

“Good service. Easy me to find locations and very useful.”

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Posted 3 years ago

“Was a big help when we were in need of luggage storage for the day. All items we’re safely returned without an issue.”

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Posted 3 years ago

“Great to be able to store our 4 bags from 11 till 7pm on Oxford Street leaving us free to enjoy our last day in London. Great central location, easy to find with Vertroe's clear instructions. We had a skateboard which we had just purchased and the guys took that also at no extra charge which was appreciated. I was asked to take a photo of the tags to reclaim the bags. System worked perfectly. Would use Vertoe again.”

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Posted 3 years ago

“Very easy to get, so close to subway! Friendly! Excellent service”

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Posted 3 years ago

“Great idea, worked great for us”

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Posted 3 years ago

“The instructions after arriving at the storage location was unclear but the store owner helped me right away. Will surely use again when im traveling. $5 is just way too good!”

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Posted 3 years ago

“You need to grew more for give more services in more cities.”

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Posted 3 years ago

“Very practical and reliable. Excellent attention in the place we choose”

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Posted 3 years ago

“Safe, reliable way to store bags during the day. Very happy with how this came about”

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Posted 3 years ago

“Easy to use. Great service”

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Posted 3 years ago

“Very convenient and worthwhile service. Helped turn a layover in DC into a relaxing tour of the national mall. Dropoff and pickup was quick and easy, and was able to book just minutes before needing the service.”

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Posted 3 years ago

Vertoe is rated 4.6 based on 5,120 reviews