Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dropped and picked up bags with no problems 😀”

Helpful Report

Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Спасибо, Vertoe! Прекрасный сервис.”

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Posted 3 years ago

“We left our bags at 2 different locations and had a great experience.Never heard of this service but would definitely use again.”

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Posted 3 years ago

“So easy and convenient to use, perfect if you’ve checked out of your hotel and want to be free to explore the city without your luggage!”

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Posted 3 years ago

“An easy and friendly service”

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Posted 3 years ago

“This is my first time discovering this and I'm so glad I did! I'm now able to roam around anywhere without having to carry my luggages around before check in!!! Highly recommend. Definitely using this for my next trips! So helpful that it's available worldwide wide”

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Posted 3 years ago

“Excelente servicio: ágil, seguro y buen ubicado.”

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Posted 3 years ago

“This was my first time using Vertoe and I was very nervous. It went extremely well. They showed us where to leave our bags after the verification process and it was easy to access with very wide aisles. They had us take photos of our bags before leaving them. We did have to wait a few minutes when we picked the bags up, but that's because it's a store and they were helping a customer. That's to be expected. I can't wait to use Vertoe again and I wish I had looked for such a service before. It makes traveling much easier, especially after checking out of the hotel.”

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Posted 3 years ago

“Really quick easy and efficient!”

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Posted 3 years ago

“This service was truly amazing! I did not want to carry my luggage around all day in London waiting for my hotel check in! I discovered this website and it was honestly so easy to use!!”

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Posted 3 years ago

“It was very easy and convenient to use. thanks.”

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Posted 3 years ago

“Quick, easy, and thorough. We checked in 3 bags, and they verified each of the bag's tags despite 2 of the bags clearly being a paired set. Felt reassured when they specifically asked to check each tag. I would leave my bags with them again.”

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Posted 3 years ago

“Great convenience!”

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Posted 3 years ago

“Everything ok 👌”

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Posted 3 years ago

“Super friendly staff! Found the process really easy and efficient! We will definitely be using this again.”

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Posted 3 years ago

“was quick and easy”

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Posted 3 years ago

“Very convenient service When you do have to checkout from hotel in a morning and your flight is late afternoon or evening you may consider to use shirt term storage for your luggage’s. Do to the security reasons airports does not support anymore short or long term storage, you need to use a third party apps like a virtoe. By looking storage near by airport, the one we found was in a smoke shop store just 0.6 m from DCA Will surely recommend”

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Posted 3 years ago

“I reserved 5 mins before I arrive and they had not problems, super kind people, my luggage was keeped in a storage with a lock.”

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Posted 3 years ago

“Fantastic service and very efficient . The venue was 3 mins from Euston station It was easy to drop of the luggage that was tagged. It was a quick process to pick it up.”

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Posted 3 years ago

Vertoe is rated 4.6 based on 5,120 reviews