Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the service I received. It made my day in Seattle so much better. I got off a cruise early in the morning and didn't have a flight until later in the evening. It was a pleasure to be able to drop my bags and not have to lug them around all day. The price was right and the people in the store were very helpful and friendly. I would certainly use them again.”

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Posted 3 years ago

“Baggage storage was quick and easy.”

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Posted 3 years ago

“Great Staff”

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Posted 3 years ago

“I unfortunately had to cancel my booking, but was incredibly impressed with the helpfulness of the staff in accommodating my needs. Will definitely use their servieces in the future.”

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Posted 3 years ago

“This service is super useful! It felt secure and was very convenient. I would definitely use Vertoe again.”

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Posted 3 years ago

“It was good, convenient location”

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Posted 3 years ago

“I booked on line, no problem, 7minute walk from union station. Friendly service.”

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Posted 3 years ago

“All perfect! very nice shop staff”

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Posted 3 years ago

“Simple and convenient way of storing my bags after a flight. Dan was also awesome and patient.”

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Posted 3 years ago

“Very convenient, no hustle and super affordable”

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Posted 3 years ago

“Simple to make a reservation, convenient locations, quick drop off and pick up.”

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Posted 3 years ago

“Highly convenient way of finding storage”

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Posted 3 years ago

“The people who handled our bags were very friendly and helpful.”

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Posted 3 years ago

“Dropped off our stuff with the owner of the shop, who was friendly and welcoming, and kept our stuff safe while we explored the city. 10/10 would recommend. ☺️”

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Posted 3 years ago

“really good experience”

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Posted 3 years ago

“The process of leaving and picking up my bag was the easiest and smooth possible I could hope for. The employees of the store were just friendly and told me there would be no late charge if I had to pick up my luggage late, I didn’t but I thought that would be a ease of calm for those who we’re running late. Didn’t know what to expect when I first booked but but I can say I was definitely satisfied. Vertoe is definitely going to be used again on my travels!”

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Posted 3 years ago

“Great service! We were able to drop our bags off and run around town for a few hours before we needed to head to the airport. The service was friendly and made everything a cinch. I will definitely use vertoe again!”

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Posted 3 years ago

“The process was simple, from start to finish. I feel that my bag was secure, and it was easy to drop off and pick up.”

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Posted 3 years ago

“Really convenient.”

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Posted 3 years ago

“We used the Vertoe near the Smithsonian’s in Washington, DC. It was safe, convenient, and affordable. Our hotel check out was much earlier than our flight out and the area we wanted to explore wasn’t near where we had been staying, so we needed an option to keep our luggage for a few hours. This was our first time using Vertoe and will definitely use it again in the future.”

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Posted 3 years ago

Vertoe is rated 4.6 based on 5,120 reviews