Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and affordable. The location was right near a subway station and easy to find. Even though the bags were kept behind the counter at a convenience store, they seemed secure.”

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Posted 3 years ago

“Easy to reserve, convenient locations. Great service!”

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Posted 3 years ago

“So glad this app exists! So convenient and super easy to use!”

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Posted 3 years ago

“This service helped us out when our hotel couldn’t take our bags and Waterloo left luggage was closed. As we had tickets for an exhibition we were stuck. Friendly service at drop off place and easy to use website 👍”

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Posted 3 years ago

“It was easy to book a reservation through the app, but it was a little harder to find the drop off location. The luggage holders seem to be local shops that want to earn some extra money. It’s a win-win for both parties.”

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Posted 3 years ago

“It was super quick and easy to drop off and pick up our luggage. We left 4 items. The location was easy to find and the attendant was very friendly. I definitely recommend it if you need somewhere to store your luggage so you can explore hassle free for the day!”

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Posted 3 years ago

“Easy and fairly quick, convenient location. The luggage seemed very secure stored within a back room in the shop. Would absolutely use again.”

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Posted 3 years ago

“The people were really nice when we went to drop off and pick up our luggage. The price is definitely worth it so we didn't need to take our luggage with us all day. The only thing that I would suggest to people is check out the location. It was a bit out of our way but it was a really neat store.”

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Posted 3 years ago

“Was skeptical but couldn’t have been easier. Booked when landed and dropped bag off 20 minutes later. VERY convenient.”

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Posted 3 years ago

“The staff where I dropped of my bag were beyond kind and helpful! I really recommend going to Roland’s of Capitol Hill.”

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Posted 3 years ago

“After purchasing a last minute Sox ticket I remembered I couldn’t bring my large purse into Fenway. Luckily Vertoe has a location close by and for less than the cost of my Fenway Frank I was able to store my bag safely for the duration of the game!”

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Posted 3 years ago

“simple, effective”

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Posted 3 years ago

“Location is close to port authority so it’s very convenient. Safe and fast. I wish I know about this earlier so that I don’t have to drag the luggage for half a day.”

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Posted 3 years ago

“You can find a vertoe anywhere, always convenient located and safe to use. The booking and check in are easy and hassle free. Definitely will be using again.”

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Posted 3 years ago

“Awesome service I could hit the streets without my sh*t it was great!”

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Posted 3 years ago

“Booking and drop off was easy and quick, would definitely use Vertoe again!”

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Posted 3 years ago

“Great service and very convenient”

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Posted 3 years ago

“really convenient”

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Posted 3 years ago

“First experience with luggage storage but this place worked out perfectly for us. We had 4 hours to kill waiting on our check in & it was great to have a place to secure our luggage as we went to lunch & did some site seeing.”

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Posted 3 years ago

“Great service!”

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Posted 3 years ago

Vertoe is rated 4.6 based on 5,120 reviews