Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This service worked well for us. Five hour layover in Boston. Stored three pieces of luggage and went into the city.”

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Posted 3 years ago

“For anyone visiting New York, if you are near Penn station this is the go to guy to store your luggage.”

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Posted 3 years ago

“I went to see a rap concert at sony hall. The main act was my relative. He had someone watch his bag and i told him and all his affiliates that i used the vertoe app to hold my bag and they said they will do so in the future. They called me a genius. Tha nk you vertoe.”

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Posted 3 years ago

“Very easy service and convenient when travelling.”

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Posted 3 years ago

“Reliable and convenient”

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Posted 3 years ago

“Convenient, easy, and a life saver!”

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Posted 3 years ago

“Great service, super affordable and convenient.”

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Posted 3 years ago

“Super convenient and helpful when your check in or check out time is hours before you need to be somewhere else. Enabled us to explore for hours without having to drag around suitcases.”

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Posted 3 years ago

“A little bit unconventional but the people in the store were really nice and kind! Good good experience with the service”

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Posted 3 years ago

“Everything worked out ok. I felt my suitcase was safe & the ppl there were nice. Definitely will use this again.”

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Posted 3 years ago

“Convenient and easy to use the staff was very helpful.”

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Posted 3 years ago

“So handy for London Euston trips. We checked out of our hotel but had a late train and this service was ideal for storing our heavy suitcases, allowing us to have another full day before taking the train home!”

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Posted 3 years ago

“A nice service for travelers! It was great not to have to drag our luggage around with us prior to our flight home! The whole process was easy and the locker location was conveniently located near tourist attractions. The luggage host was friendly and helpful.”

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Posted 3 years ago

“What a great service. Our bags were safe and the women at the business where we left our bags were friendly and helpful. I felt completely at ease leaving my bags in their care.”

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Posted 3 years ago

“Friendly staff, very close to station”

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Posted 3 years ago

“such a great idea, definitely would recommend. Very friendly, safe and easy. Would definitely use again”

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Posted 3 years ago

“very good!”

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Posted 3 years ago

“Convenient to port authority and bags tagged and kept safe and sound.”

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Posted 3 years ago

“This was our first experience so I was a little unsure of the security of our bags. We ended up with a great local shop owner who was very trustworthy. Also, we made a booking error and Vertoe was great with customer service and refunded us even though we were past the window. Will use again!”

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Posted 3 years ago

“Very convenient”

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Posted 3 years ago

Vertoe is rated 4.6 based on 5,120 reviews