Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a great partnership with local businesses to help visitors! We wanted to spend the day exploring NYC and were relieved not to have to carry our bags around. Our drop off point was a small store and the owners were very kind. Thank you for providing this service. I'll definitely use it again.”

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Posted 6 years ago

“Worked seamlessly. Could have been cheaper though.”

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Posted 6 years ago

“Easy to use. Very straight forward. Great concept.”

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Posted 6 years ago

“Dropped off, picked up - quick and easy.”

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Posted 6 years ago

“I left my case with a vertoe luggage storer for just under 3 weeks and I came back to my case in perfect condition. They assured me that the cases were watched over each day and the store is securely locked at night.”

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Posted 6 years ago

“It was good using vertoe in Manhattan as traveling around. Easy to access and places are located various.”

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Posted 6 years ago

“Great people! Very friendly and accommodating. Close to Fenway and super convenient.”

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Posted 6 years ago

“Quick and easy way to store bags while you’re out and about. Easy drop off and pick up. Would recommend!”

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Posted 6 years ago

“Easy, simple and reliable”

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Posted 6 years ago

“Great service, worked perfectly as promised.”

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Posted 6 years ago

“Everything was perfect! Highly recommendable!”

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Posted 6 years ago

“Easy to book, good communications and friendly agent. Will use again.”

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Posted 6 years ago

“Simple, affordable, and quick!”

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Posted 6 years ago

“So convenient and helpful to have this option. Super friendly service. It could not have been easier to go directly to the game from the airport!! Highly recommend!”

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Posted 6 years ago

“Excellent service, guy was a little rude but able to handle. Will use again”

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Posted 6 years ago

“My stuff was safe and easy to retrieve.”

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Posted 6 years ago

“Excellent! Sightseeing in Las Angeles. and we’re not comfortable leaving our luggage in the car all day. We parked around the corner in a public garage and wheeled our 3pieces of luggage inside our chosen storage location. Quick, secure, and very convenient service. We recommend using this service.”

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Posted 6 years ago

“Quick, easy and close to the Hop on, Hop Off trolley”

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Posted 6 years ago

“What an amazing idea. We needed to store our luggage because our flight left until the night but check out of the AirBnb was at noon and this was a great last minute option that I didn’t even know existed. We arrived a few minutes late for drop off and pick up and they were very accommodating, as long as we made it before they closed. Definitely will use this again if needed.”

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Posted 6 years ago

“Perfect! Lifesaver!! Close to Penn Station! Appreciated this kind of service!!”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews