Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service - we would definitely make use of Vertoe again in future. However, I would have liked to have known their exact location before making a reservation as I specifically needed to find a place close to our hotel.”

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Posted 6 years ago

“Easy to use and 100% working service!”

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Posted 6 years ago

“As a first time user, I was very happy with the convenience, value amd safety of the service.”

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Posted 6 years ago

“Great service! Convenient and easy to use.”

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Posted 6 years ago

“Great experience! Great service!”

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Posted 6 years ago

“Easy drop off and easy pick up. Spared me a lot of time and money finding a place to store my luggage while I was at the ball game. Thanks for the service!”

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Posted 6 years ago

“Had a great experience. The lady at the storage location was super friendly.”

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Posted 6 years ago

“Highly convenient and affordable”

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Posted 6 years ago

“Good, friendly and reliable service.”

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Posted 6 years ago

“Really convenient and exactly what I needed!”

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Posted 6 years ago

“It was super easy, our luggage was fine. :) thanks.”

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Posted 6 years ago

“Excellent and safe place to keep your luggage until the time of your departure. Very friendly and professional staff.”

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Posted 6 years ago

“Courteous and delightful to work with. Answered all my questions. Would love to work with them again”

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Posted 6 years ago

“Great experience”

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Posted 6 years ago

“I was so happy to discover this service! The store that is sub-contracted to secure and store was close to two Washington DC subway stops, the Smithsonian, and other downtown sites. Friendly store owner (in this case a dry cleaner) was accommodating, as I showed up 30 minutes before my scheduled time and it was no problem at all for her. Highly recommend Vertoe!!”

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Posted 6 years ago

“The store where I dropped my luggage off for a little over two hours was very efficient and friendly. The whole process went smoothly. Convenient service. Will use again if need be.”

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Posted 6 years ago

“Great place to safely store our 5 suitcases while we explored the area. Staff were extremely kind and helpful!!”

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Posted 6 years ago

“Super convenient and super nice staff. I didn’t know what to expect going in and came out pleasantly surprised! Just around the block from Times Square and Broadway plus Penn Station. Perfect for what I needed!!”

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Posted 6 years ago

“Process was quick and easy. Store owner was friendly.”

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Posted 6 years ago

“Very functional”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews