Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome service. So convenient. 100% would do again.”

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Posted 6 years ago

“Perfect location near Penn Station. Easy”

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Posted 6 years ago

“Made our day in NY enjoyable. Didn't have to drag the luggage or had to travel back to the hotel. Very easy process. Recommend the service very highly”

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Posted 6 years ago

“Best service in Chicago! 11/10”

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Posted 6 years ago

“Had a fun day thanks to Vertoe. I made one minor mistake. I got off Metro at Northwest E Street instead of Southwest E Street. But with a roller bag it was not a bad walk and helped me get my bearings of where things are on the Mall.”

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Posted 6 years ago

“good experience and good service i will sure recommend this company reliable thanks to vertoe”

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Posted 6 years ago

“We needed to put our bags somewhere before our flight, and using Vertoe turned out to be a quick and painless way to do it. People in that specific facility where we left our bags were really helpful, and we got our bags back intact. Overall, I’m pretty satisfied with Vertoe and would recommend using it.”

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Posted 6 years ago

“The gentleman at Americana Submarine in Chicago took care of our bags and was easy to work with.”

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Posted 6 years ago

“Excellent service. Made our last day visiting nyc so much more pleasant, as our flight wasn’t til evening. Dropping off and picking up our bags was super easy and quick!”

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Posted 6 years ago

“Overall the experience was quite good. The staff at the hotel I booked added the Vertoe tags and stowed them ASAP. The price was reasonable.”

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Posted 6 years ago

“Life saver, we were able to spend our last day walking around the city without worrying about our bags and having to drag them all over. Very conveniently located a few blocks from penn station.”

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Posted 6 years ago

“Easy, safe and inexpensive. Excellent service. A location close to Penn station was clean, with a friendly shop owner. I will be using it again.”

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Posted 6 years ago

“Easy to use and very convenient. Location was perfect and the people were great!”

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Posted 6 years ago

“Muy conveniente, seguro y fácil.”

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Posted 6 years ago

“Great service and good price. You can leave your luggage in this storage place near Port Authority’s terminal station and enjoy the day in New York. It’s safe and convenient. Thanks to Iram, she was so kind and she even recommended a.good restaurant.”

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Posted 6 years ago

“Goof location, found easily, they added sticker for our luggage and we took a photo of number on that sticker. Luggages are in front and also in back of the store, they are keeping good eye on them. 6 dollars for 1 luggage.”

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Posted 6 years ago

“Was in Philadelphia. Checked out of hotel around 1 pm and transport out was not until 9 pm. Needed a place to store bags while we traveled around the city and found Vertoe. Process was quick and easy. Great service that solved a challenge.”

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Posted 6 years ago

“Excellent service and wonderful people!”

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Posted 6 years ago

“Easy, convenient, friendly process. Convenience store site was well located and friendly.”

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Posted 6 years ago

“Vertoe was exactly what we needed in order to enjoy our last day in NYC! The E 55th Street location was easy to find, the employee was extremely helpful and the bags were kept in a secure location. We highly recommend Vertoe and the E 55th Street location!”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews