Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“convenient location, helpful staff and lovely people”

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Posted 5 years ago

“The team was very communicative. The location acted very responsibly with my luggage.”

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Posted 5 years ago

“Good service.”

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Posted 5 years ago

“I got off a cruise and needed to store luggage for the day and this was perfect. Great location, quick and easy was able to get in and out and enjoy Miami and Ashanti was awesome. Thanks”

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Posted 5 years ago

“Vertoe turned out to be exactly what I wanted it to be. I wanted to explore NYC, Philly and DC for 5 days and wanted to keep heavy luggage somewhere. At $5.85/bag/day, Vertoe was just the thing I wanted. Found a convenient location, went there, just deposited my bags, got a tag number and that's it. In and out in 5 minutes. Similar experience when I came back to collect my bags after 5 days. I would highly recommend vertoe.”

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Posted 5 years ago

“easy check in. held our 9 bags so we could go to the beach instead of sitting around the airport for the 10 hours between getting off our cruise and our flight. great alternative to dragging our stuff around!”

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“Great location, easy drop off and pick up.”

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Posted 5 years ago

“Easy process and our bags were safe all day. One thing I think should be done better is making sure the owners verify the bag is yours. The attendant there just asked us which was ours and I can see someone taking advantage of that. Otherwise, this process was awesome and let us explore the city before our hotel was ready for check in!”

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Posted 5 years ago

“Easy and convenient”

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Posted 5 years ago

“i felt like my belongings were very safe! thank you!”

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Posted 5 years ago

“Location to Penn Station is AWESOME”

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Posted 5 years ago

“I made a reservation literally 10 minutes before arrival and the whole process was super smooth! Quick dropoff and quick pickup, will definitely use again!”

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Posted 5 years ago

“Very easy and simple to store the luggage over a week. Was no problem, even at 5am in the morning. Super friendly people, very helpful and close to the airport. Supports also a ride to the airport.”

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Posted 5 years ago

“So easy and great to use. Very convenient location, the entire process took 5 minutes maximum. Would recommend to anyone and everyone”

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Posted 5 years ago

“Worked as advertised! Just dropped off at the front desk in the morning and picked up in the afternoon. No problems!”

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Posted 5 years ago

“Efficient and convenient service. Exactly what was needed. Simple to use, handy location.”

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Posted 5 years ago

“We discovered this service recently and have used it twice. Both experiences were easy and excellent.”

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Posted 5 years ago

“Simple and easy service. No fuss, no frills. Convenient locations. Highly recommend.”

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Posted 5 years ago

“Greyhound was charging me 12$ per day and strictly 23 kg. Vertoe gave me an option store it just a block away for half the price and no hustle. Totally saved my day.”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews