Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

Questions

Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Vertoe made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, very easy to book on-line and had a number of agents nearby to chose from. Will certainly use again. Sue NZ”

Helpful Report

Posted 5 years ago

“Quick, safe, secure. Dropped our bags to go visit Smithsonian museums”

Helpful Report

Posted 5 years ago

“Super convenient if you have a late flight and don’t want to be carrying your luggage around with you! Really easy to use on the app too!”

Helpful Report

Posted 5 years ago

“The procedure was easy to follow and the staff was very friendly. We felt it was safe to leave our luggage with Vertoe.”

Helpful Report

Posted 5 years ago

“The most convenient, safest, and satisfying way to store your luggage!!”

Helpful Report

Posted 5 years ago

“Very easy to use, i left my luggage at a gift and electronic shop near penn station so that i can continue about my day without having to carry a suitcase around and hop on the train once i was done. Will definitely use again!”

Helpful Report

Posted 5 years ago

“Made my last day of vacation Easy and fun. Worth every penny. Vertoe is now on my pre-travel checklist!”

Helpful Report

Posted 5 years ago

“Great service, great concept”

Helpful Report

Posted 5 years ago

“So quick and easy!”

Helpful Report

Posted 5 years ago

“The spot was different than expected, but the service was fast and efficient.”

Helpful Report

Posted 5 years ago

“Very efficient for those travelers with big luggages to store. Partner luggage storage locations are very accessible and easy to find. They are very accommodating as well. I highly recommend them!”

Helpful Report

Posted 5 years ago

“Excellent Service. 100% recommended!”

Helpful Report

Posted 5 years ago

“Great service! I wanted to spend a few hours in Brisbane before catching my flight but didn't want to drag my big suitcase around. I was able to find a Vertoe location close to the train station (which did not have a left luggage service) and was able to leave my bags there for a very reasonable price. My bag was safe, I had 24 hour access to pick it up and it made my day so easy as a result. Thank you!”

Helpful Report

Posted 5 years ago

“Easy to do. Check in on the app didn’t work. Store and Vertoe 10/10 service”

Helpful Report

Posted 5 years ago

“Easy check in!! Very secure and safe! So great that I did not have to carry my luggage all day”

Helpful Report

Posted 5 years ago

“Perfect, exactly what I needed. Thank you”

Helpful Report

Posted 5 years ago

“Service from the company was exceptional from first contact to last. A terrific idea for the overseas traveller who does not wish to keep their heavy luggage during the day while touring.”

Helpful Report

Posted 5 years ago

“I flew into NYC for NYE on Times Square and underestimated how hard it was to find baggage storage! Vertoe allowed me to find a facility with 24 hour access. The owner was very friendly and the process was very simple. Would definitely use this service again, as well as this particular facility.”

Helpful Report

Posted 5 years ago

“Very nice folks at the shop. They were quick and pleasant with the hand-off and return. Bit adamant about us buying some of their goods, but if you're there to simply leave luggage and pick it up later, you'll be fine. Brilliant service concept generally, and as far as this location is concerned, I would recommend it. About 5-10 minute walk to GC.”

Helpful Report

Posted 5 years ago

“I didn't realize luggage storage locations existed, and I had a great first experience! The location wasn't obvious, but the shop next door had a sign taped up in addition to the workers pointing me in the right direction. All my luggage was secured and safe the whole day. Everyone involved was extremely sweet and helpful!”

Helpful Report

Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews