Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

Questions

Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website easy to understand and to use. Wide availability of places to compare and to choose from. I left a bag in a laundry for approx 2 weeks and I didn't have problems.”

Helpful Report

Posted 5 years ago

“Easy and convenient! And for a great price. Will definitely use again!”

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Posted 5 years ago

“I left my bag here when I went on a run in Central Park the other night and I had no issues. The man behind the counter who took my bag was very pleasant. I had no worries with leaving my stuff with them and when I got my bag back it was nice and secure. I would definitely use this service again”

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Posted 5 years ago

“Great experience! Easy to book, very friendly at the place, and easy process to leave and pick up our luggage.”

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Posted 5 years ago

“Flew into Dallas and needed a place to store luggage while did some sightseeing before heading to Arlington. Renting a car just for storage was going to be expensive even just for a couple of hours. We found Vertoe online as a option and saw great things said and took a chance and it was so fantastic in every way, economincally, time, location etc Such a great idea!! Thank you for thinking outside the box and helping travelers out!”

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Posted 5 years ago

“This process was so easy and I appreciated it so much!! Changed my trip for the better!”

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Posted 5 years ago

“Fast and easy”

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Posted 5 years ago

“Perfect, although shop front as old we had the best service. So friendly and helpful. We will certainly use again! Thank you A+”

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Posted 5 years ago

“Quick and easy drop off and pick up. It’s a super convenient service that allows you to explore a city hands-free.”

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Posted 5 years ago

“Near to city center and underground”

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Posted 5 years ago

“Used for the 1st time and became fan.”

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Posted 5 years ago

“Was great to be able to store our luggage and explore the waterfront while waiting for to embark on our cruise ship. Our luggage was safe and secure.”

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Posted 5 years ago

“I chose a spot closer to where I was staying. Very convenient and easy to locate. I am happy that we found this service.”

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Posted 5 years ago

“It worked perfectly”

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Posted 5 years ago

“Safe place , easy to find , cheap”

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Posted 5 years ago

“Excellent service. Was easy and safe. Friendly customer service. I would definitely use this service again.”

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Posted 5 years ago

“Whenever I reached them through their chat, they answered my questions clearly and promptly. I had to use their service for 7 days and was a little concerned at first. But my pieces of luggage were safely stored and ready to be picked up very early in the morning. I highly recommend them.”

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Posted 5 years ago

“Had a great experience with Vertoe. I booked last minute, but was able to confirm instantly too. Was able to check-in my bags within 30 minutes. No hassle check-in. The place where I checked my bags at didn't have a sign though, so quite unsure. But when i told the staff about Vertoe, they handled me really quickly adn was able to go through my day right away .”

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Posted 5 years ago

“Awesome, simple process and very well priced, will certainly use Vertoe again.”

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Posted 5 years ago

“This was my first time using Vertoe. I found it easy to use and met my expectations. We were checking out of a rental home and moving to a hotel closer to airport. We needed a place to store luggage while we took a bus tour of Mt. Ranier. I googled a Vertoe location in Seattle and it happened to be at a hotel that tour guide would pick up from. I would use Vertoe and have recommended to others. I shared this service with tour guide company as they were trying to help find solutions for luggage.”

Helpful Report

Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews