Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super easy to use service. Would be nice to know the location before booking for planning purposes, but things worked out well anyway. Drop off and pickup were quick, and the owner of the store was so friendly!”

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Posted 5 years ago

“Superb all around. Easy to book. Central New York location. Easy to find location. Check-in in under a minute. Safely stored. Retrieve at appropriate time. Will definitely use again.”

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Posted 5 years ago

“Great service. Made my last afternoon in Boston a breeze being able to leave my luggage safely stored while I toured the city.”

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Posted 5 years ago

“Great! Used Vertoe twice in Seattle while on the way to and back from Alaska.”

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Posted 5 years ago

“Never did I expect there will be such a thing like this. Definitely helped me enjoy my time without carrying extra weight around. Amazing and highly recommended.”

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Posted 5 years ago

“All great. Easy drop-off, easy pick-up.”

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Posted 5 years ago

“Service was smooth and staff was kind. The store easy to find and online reservation had no problems. I will surely use this service in the future”

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Posted 5 years ago

“The shop assistant/owner was very helpful, & excellent service.”

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Posted 5 years ago

“Easy to use. Great experience.”

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Posted 5 years ago

“Great experience using Vertoe in DC! Location was a short walk from the metro station, so we were able to drop our bags and walk to the National Mall for the day. Super convenient and a great service!”

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Posted 5 years ago

“Very good!”

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Posted 5 years ago

“Easy drop off and pick up. Convenient location.”

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Posted 5 years ago

“Everything perfectly organised”

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Posted 5 years ago

“Quick and safe :)”

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Posted 5 years ago

“This was my first time using Vertoe. It was very convenient to pre-pay and then bring my suitcase to the location (a gift shop) and later retrieve my suitcase.”

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Posted 5 years ago

“Super convenient service”

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Posted 5 years ago

“Very simple and convenient service, just what the doctor ordered!”

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Posted 5 years ago

“Great service and what a great idea”

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Posted 5 years ago

“Fantastic service, super easy to reserve and safely keep our bags. We were traveling and wanted to explore a different part of San Diego, far from our hotel and beyond our departing airport. We needed somewhere to store our luggage safely. Vertoe was our answer. Easy to use, and we reserved at a wonderful hotel in the area we wanted to explore for the day. They kept our belongings safe AND made recommendations for our fun day! We paid only $24 for 4 bags and all day plus your goods are insured.”

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Posted 5 years ago

“Thank you!”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews