Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flexible, insurance, different fares, you will always find a place nearby to your location.”

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Posted 5 years ago

“Perfect easy to use”

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Posted 5 years ago

“Excelent service. Very good welcoming at the store designated on 8th Ave heart 34th ST in NYC. Very helpful, just showing the email. I will definitely recommend and use it again.”

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“The storage was close to the airport and exactly what we needed.”

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Posted 5 years ago

“Very convenient and just plainly great service.”

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Posted 5 years ago

“Website was very easy to use to find a location and to book. Cost is very reasonable. The tags put on the bags are secure and can only be removed by twisting off which will result in a different number being put on it. I would definitely use this service again and highly recommend.”

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Posted 5 years ago

“Easy process to drop off and pickup at a great location.”

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Posted 5 years ago

“Very pleasant people at the shop. Good service.”

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Posted 5 years ago

“Great experience!”

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Posted 5 years ago

“Everything was great! My luggage was safe and sound.”

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Posted 5 years ago

“Friendly and helpful. I felt my bags would be secure. Thank you.”

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Posted 5 years ago

“It’s really convenient to find a locker via Vertoe! I love this one so luch! It helps me a lot”

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Posted 5 years ago

“Efficient and smooth process, wish they had more attractive rates though.”

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Posted 5 years ago

“I don’t travel much and this was my first time to New York. I was short on time and wanted to get some sightseeing in so I tried this service. The people were very friendly and the process was super simple. You arrive and they give you a numbered tag (which I fed through the zippers of my luggage to prevent tampering) and then you record your number (pic on phone works perfect) and off you go. When you are ready, you return and show the pic of your luggage and it is returned to you. Easy breezy! I will definitely recommend this service and use them again. Thanks :-)”

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Posted 5 years ago

“I have never stored bags before. Hence, I was unsure about what to expect. The checkin and collection system worked well and the staff at the storage place were friendly and helpful.”

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Posted 5 years ago

“So easy! A great way to kill some time in a city while waiting for your flight and not worry about your bags.”

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Posted 5 years ago

“Perfect and secure !”

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Posted 5 years ago

“Easy and reliable way to find luggage storage, Many locations to choose from.”

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Posted 5 years ago

“Super easy to store and check out luggage. Plus, very convenient location to get. Highly recommend Vertoe in Hollywood, LA!”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews