Login
Start Free Trial Are you a business? Click Here

Vertoe Reviews

4.6 Rating 5,120 Reviews
89 %
of reviewers recommend Vertoe
4.6
Based on 5,120 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
Exactly what I needed. I arrived in Seattle at 10am but check-in wasn't until 4pm. I dropped off my luggage at a Vertoe location near the rail line and spent the day sightseeing.
Helpful Report
Posted 5 years ago
First time use worked out very well. I'm glad to know this service is available.
Helpful Report
Posted 5 years ago
Very helpful service in an area with tourists and attractions. Quite a simple process of transfer as well. Thanks
Helpful Report
Posted 5 years ago
Simple to use, no hanging about to collect will use again
Helpful Report
Posted 5 years ago
The Vertoe business we engaged was very helpful and efficient. The guy who helped us with the collection of our luggage was very friendly and gave us a lot of good advice and help to us as tourists.
Helpful Report
Posted 5 years ago
Great service
Helpful Report
Posted 5 years ago
Love the set up. Very safe. Very organized.
Helpful Report
Posted 5 years ago
I recommend Vertoe! Very easy and cheap way to store the luggage!
Helpful Report
Posted 5 years ago
I was so happy to find a place to store my bags while I waited for check in at my Airbnb. Bertie was a lifesaver! Quick, easy, inexpensive, and the customer service was wonderful.
Helpful Report
Posted 5 years ago
Easyto use and very affordable.
Helpful Report
Posted 5 years ago
We were pleased to be able to leave our luggage at such a convenient location prior to checking in to our accommodation
Helpful Report
Posted 5 years ago
Everything worked out, they were very fast and I would definitely do this again!
Helpful Report
Posted 5 years ago
Quick and simple !!
Helpful Report
Posted 5 years ago
Super easy to make a reservation and drop off. Safe and secure. Would highly recommend!
Helpful Report
Posted 5 years ago
My wife and I traveled to Philly and then decided to go to NY for a couple of days. Needing bag storage so we could travel light, we found Vertoe online and found them to be much less expensive than Amtrak or other storage places. The dropoff location was secure and clean, and the owner was very friendly and helpful. Picking up our bag was no problem. The entire experience was quick, affordable and we will definitely use Vertoe again should the need arise.
Helpful Report
Posted 5 years ago
Really friendly owner who also booked us taxis to take us where we wanted to go to. Great location so close to the cruise port in Brooklyn.
Helpful Report
Posted 5 years ago
This is an excellent service! Vertoe is fast, cheap and easy to use. The store I dropped my bags at was in a great location, and there were many people also dropping their bags so I felt comfortable even though it was my first time using the service. My bags were returned in perfect condition. I’ll definitely use this service again wherever I travel.
Helpful Report
Posted 5 years ago
We were a party of 5 ,we had to check out from our airbnb at 12 noon and our flight was at 10 PM from JFK,NY. We needed a luggage store for the day...I googled our options..Vertoe seemed to outsource the process to 3rd party stores around Manhattan and Penn station. I decided to give them a try ,i thought that if i went to the storage store and thought they were shady ,i would just charge back my credit card and look for another... So i booked with Vertoe app, the app gave me directions to the store and a photo of the store front.. I reached the store. It was a small boutique Sports goods store with a middle aged manager..The guy was super nice and friendly and looked very trust worthy.. He put our luggage at a separate area of the store and tagged them..We got back to him in several hours...Every thing was the way it was left... It was a very positive experience..Will definitely use them again all around my travel..
Helpful Report
Posted 5 years ago
Everything was just fine as expected!
Helpful Report
Posted 5 years ago
Excellent experience! Very friendly and helpful and no problems with drop off and pick up!
Helpful Report
Posted 5 years ago
Vertoe is rated 4.6 based on 5,120 reviews