Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and efficient. Enjoyed not dragging my suitcase around the city.”

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Posted 5 years ago

“This worked out very well for us as we had a few hours to tour around Boston before heading to airport. It was easy to drop off and pick up our bags, no waiting.”

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Posted 5 years ago

“The app. And map were very helpful, especially in a city i didn't know.”

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Posted 5 years ago

“Good service, affordable, make things easier for traveller (from booking, finding the place, storing and retrieving luggage)”

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Posted 5 years ago

“Dennis is very friendly and helpful”

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Posted 5 years ago

“The location was perfect and staff was kind”

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Posted 5 years ago

“Convenient, affordable, professional, and secure. Glad I found this company! My sister and I still had more exploring to do after our check out time, so we were able to store our luggage through Vertoe.”

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Posted 5 years ago

“Everthing worked out fine. Very helpful and nice guy. No problems al all!”

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Posted 5 years ago

“I left my bag and picked it up with no issues. Great service.”

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Posted 5 years ago

“I was relectant at first not knowing if this was a legitimate system to hold my stuff. However, it was great. It was simple and fast leaving my luggage here for about 5 hours so that I could freely roam around and explore before my flight. Highly recommend reserving a spot beforehand as it gets booked fast.”

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Posted 5 years ago

“You should advertise address. We looked for it and no one knew where it was. We were in the vicinity of drop off as we were walking around the city”

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Posted 5 years ago

“It was good”

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Posted 5 years ago

“This was my first experience using Vertoe and I was delighted by the excellent customer service. I received a reimbursement request, which I successfully disputed. The process was easy and efficient. I appreciated the consistent communication and follow up.”

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Posted 5 years ago

“Very convenient and safe service. Vertoe made it easy to explore the city luggage-free before I could check into my accommodations.”

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Posted 5 years ago

“Great service, will definitely use Vertoe again when traveling!”

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Posted 5 years ago

“Good and clean!”

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Posted 5 years ago

“We had a couple of hours in NYC before leaving. But you cannot wondering around Times Sq with your luggages. So we dropped them off by Port Authority at Vertoe. Was really helpful!”

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Posted 5 years ago

“Very easy and convenient to use. Basically picked up our bags and walked right on the train.”

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Posted 5 years ago

“One word to describe Vertoe — EASY! So glad to have a place to store my bag so that I don’t have to lug it around.”

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Posted 5 years ago

“easy to use. great service”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews