Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a good few hours between checking out of our hotel and the flight home so we looked into luggage storage and found Vertoe. The process was so simple and really good value for money. I had quite a lot of luggage to be stored as there was a group of us, but it was all so simple. The nearest location was a two minute walk away which was even better. The process at the store was simple. I showed my booking and the gentleman at the store attached tags to each bag and I took a picture of each tag before he stored them away and off we went. When we were ready to head to the airport we collected our bags and it was very quick and easy. Would definitely use this service again!”

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Posted 5 years ago

“Quite satisfied with their service”

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Posted 5 years ago

“I’ve been searching for a service like this for the longest time. Used this in Chicago while I had a couple of hours to spare before heading to the airport. Super easy process. I highly recommend!”

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Posted 5 years ago

“Great - simple, as the great ones are - idea, and well executed. We left 2 suitcases for a couple of hours near Penn Station in NYC. The shop proprietors were pleasant, the space they allocated convenient, the tagging system reliable, and the process quick and easy.”

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Posted 5 years ago

“I really appreciated this service. It was super easy to use and half the price of what the Seattle bus station charges. It's great to be supporting a system of democratized, shared storage. Love it! The only mistake I made was trying to locate the store before I signed in on-line. I didn't realize that the address of the storage spot would only be revealed after I had signed up (for security purposes). I only noticed afterwards that it is highlighted at the top of the website in blue. It would be helpful for this to be more explicitly communicated through a pop-up window as soon as you start the booking process or click on the map.”

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Posted 5 years ago

“Simple to use, great service good location”

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Posted 5 years ago

“Good service. For some reason the Vertoe app didn’t finish the check in process and the picture of the security tag wasn’t saved. The guys were very understanding and everything went fine.”

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Posted 5 years ago

“Very convenient and easy to use service. Many locations wee available and we found one that suited our needs perfectly. Would definitely use this service again.”

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Posted 5 years ago

“Great location for us and very reliable!”

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Posted 5 years ago

“Great quick easy fix for us having to check out of our hotel!”

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Posted 5 years ago

“This was an easy process and was well worth the cost for the time we were able to walk around New York without our roller bags. The location was really close to us and the grocer staff was very kind.”

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Posted 5 years ago

“location was good, the process was smooth an easy.”

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Posted 5 years ago

“Easy, safe, and affordable. Highly recommend. We used to store luggage while attending a taping of Stephen Colbert.”

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Posted 5 years ago

“Fast courteous service at drop off and pick up, no worries!”

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Posted 5 years ago

“It was very efficient & definitely a service i’ll use again & recommend.”

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Posted 5 years ago

“Very convenient...and reasonable. Glad to have found this service. I will definitely use it again.”

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Posted 5 years ago

“Easy to use, and the store I dropped off my item was clean with very friendly personnel.”

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Posted 5 years ago

“Fast and super easy. Thanks!”

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Posted 5 years ago

“Thanks. For good service”

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Posted 5 years ago

“Everything worked as promised. We dropped off and picked up quickly.”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews