Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy. So glad we found the service. We needed to store luggage for a whole day. They were very nice at the Capitol Hill location.”

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Posted 5 years ago

“Helpful and professional service”

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Posted 5 years ago

“Efficient and easy!”

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Posted 5 years ago

“The process was easy and it was great being able to walk in the city without lugging a roller bag along!”

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Posted 5 years ago

“Excellent process. Needs more locations to be even better”

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Posted 5 years ago

“Outstanding service and very professional. Easy check in and check out”

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Posted 5 years ago

“Easy, save and smart! No hour charge so no stress.”

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Posted 5 years ago

“Very convenient. Great way to store luggage.”

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Posted 5 years ago

“It worked out good. Dropped carry On bag off and enjoyed my day sight seeing and picked up and off to the Light rail to Seatac. Nice young men took care of all. A good experience.”

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Posted 5 years ago

“It was great. I landed in NYC and had to make it from LGA down to FiDi for an interview and didn't have time to check into my hotel to drop off my luggage. Vertoe had a location right around the corner from where I was interviewing, I walked in and provided them with my ID and snapped a picture of the tag and was on my way to my interview. To pick it up I just had to show my picture of the tag and was on my way. The whole process went super quickly and I appreciated it as nerves are always high before an interview :-)”

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Posted 5 years ago

“Super easy to book and drop off our luggage at the designated spot. Would definitely use again if I need to store luggage.”

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Posted 5 years ago

“The place was near Times Square as I wanted it to be and was easy to find. The staffs were really friendly and kind.”

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“Great reception from the staff in shop very helpful 👍🏻”

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Posted 5 years ago

“Super easy and reliable service!”

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Posted 5 years ago

“Great concept!! Easy in- easy out. No worries and no hassle.”

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Posted 5 years ago

“Everything went very well, even on short notice. An valuable service in a city like Washington D.C.”

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Posted 5 years ago

“No idea this was a thing. Helped us so much!”

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Posted 5 years ago

“It was so easy to use! Vertoe is geniusssss”

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Posted 5 years ago

“Great service, convenient location, friendly folks!”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews