Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easier and more legit than I expected. Would use again if needed.”

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Posted 5 years ago

“Vertoe was a lifesaver. We found out last minute that we could not stow our bags at the Airbnb. We didn’t want to cart our luggage all over NYC. Both locations we used were very friendly. It was easy to use. Booking another today in Philly.”

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Posted 5 years ago

“First time I've used Vertoe, and impressed by the efficiency and organisation. The retailer put numbered tags on our cases, which we then had to photograph. This shows that cases haven't been tampered with. The shop was very close to a subway line that went straight to the airport. Perfect!”

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Posted 5 years ago

“Good service!”

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Posted 5 years ago

“Excellent!”

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Posted 5 years ago

“Very convenient”

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Posted 5 years ago

“Awesome solution”

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Posted 5 years ago

“Very convenient and affordable. My boyfriend and I used vertoe to explore the city while we waited to check into our Airbnb.”

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Posted 5 years ago

“Great Service.”

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Posted 5 years ago

“Great, easy and fast service. Very affordable and bag was secure. Thanks Vertoe!”

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Posted 5 years ago

“100% efficiency. Everything was perfect. We can thrust without any problem.”

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Posted 5 years ago

“App very easy to use. Person in storage place bear Fenway was very friendly and managed gracefully our 9 bags. Fully recommend using it.”

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Posted 5 years ago

“Safe and friendly staff”

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Posted 6 years ago

“Very convenient way of storing your bags when on the move in a city”

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Posted 6 years ago

“Worked smoothly.”

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Posted 6 years ago

“I was SUPER apprehensive using the service bc I’ve never done so before. We dropped our bags off and was constantly wondering if all of our luggage was going to be there when we got back (we had 9 pieces all together)& if our bags were going to be gone through. The guy seemed pretty nice & respectful when I dropped them & I seen him move them to the back (the Vertoe was in deli/corner store). We came back to get our bags & it was someone else at the front counter he was extremely nice and a bit of a jokester we got our bags right away, no issues, nothing missing or broken. Thanks for everything!!”

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Posted 6 years ago

“Smooth arrival and friendly service. Would use service again”

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Posted 6 years ago

“The process was very easy, and I mean "store your luggage for dummies" easy. I will definitely use Vertoe again when looking for places to store my luggage.”

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Posted 6 years ago

“What a great service! Very simple to set up and do!”

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Posted 6 years ago

“Very convenient service. I would definitely recommend to travellers in Boston for the day to leave your luggage. I was really happy with the price also.”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews