Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very convenient to drop off luggage and they make sure to check for verification before dropping off and picking up.”

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Posted 5 years ago

“Reliable and efficient!”

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Posted 5 years ago

“Great shop! Thanks a lot!!!”

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Posted 5 years ago

“The location wasn't hard to find and the person at the convenience store was efficient and courteous. Check in and check out took just a couple of minutes. When planning where to leave my bag I found the website a little difficult to navigate at first.”

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Posted 5 years ago

“Very convenient way to store luggage before a flight.”

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Posted 5 years ago

“Excellent service. Exactly what we needed.”

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Posted 5 years ago

“great service! very likely to use it again.”

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Posted 5 years ago

“The location was right where we wanted to be. It was easy to drop off our bags. They were stored well and pickup was easy. Can't ask for more from a luggage drop service.”

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Posted 5 years ago

“This was our first time using Vertoe. We had such an amazing experience; it was relatively cheap, convenient and definitely safe to drop our luggage at the place that we did. The agents were so friendly and it made the process very smooth. Definitely will be doing it again on our next vacation. Thank you!”

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Posted 5 years ago

“Very easy way to drop off a bag for a day trip in Boston before catching an evening flight. The location was easy to find and staff friendly.”

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Posted 5 years ago

“Very friendly and hassle free service. Location for storing our luggage was extremely convenient.”

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Posted 5 years ago

“Everything went smooth, although we showed up almost an hour early with an extra piece of luggage. Perfect location for what we had planned for the day, easy pick-up. No complaints.”

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Posted 5 years ago

“Excellent concept, highly convenient and necessary service - need to market it widely so train, plane & automobile travellers from overseas know about it ... I wish I'd known about it a month earlier when first landed in the U.S. of A. So glad I was told about it though, I was able to go to the Golden Gate Bridge, without luggage in tow.😃”

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Posted 5 years ago

“Vertoe was exactly what we needed. Easy signup, convenient drop off location (for us, in downtown Seattle in Pioneer Sq) and friendly staff. Much easier and cheaper than having to schlep all our bags to/from our hotel across town.”

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Posted 5 years ago

“Great experience”

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Posted 5 years ago

“Great easy to use. The app kept crashing but the luggage storage was freat.”

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Posted 5 years ago

“Very convenient app love it!”

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Posted 5 years ago

“Leaving our bags at this location for the day was the easiest thing we’ve done on vacation so far, and our bags were safe and secure! The freedom to wander the city sans luggage was 100% worth it.”

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Posted 5 years ago

“Very convenient and easy service . Would use again”

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Posted 5 years ago

“It was a relief to have our luggage stored instead of trying to carry it around all day in the city! It was an easy process. Our back packs were safe while we were out and about. Easy to get when we returned. For clarity our bags were kept in the back of the store near the cash register, not lockers. I would highly recommend. Thank you.”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews