Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,118 Reviews

90 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,118 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super helpful and convienent service. We were in Paris for 5 hours with our luggage after check out and before our flight. Ther service was easy, there were multiple options for locations and I would definitely use it again.”

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Posted 1 year ago

“good storage location”

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Posted 1 year ago

“Easy bag drop allowed me to enjoy San Diego between landing and check in.”

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Posted 1 year ago

“I used Vertoe in New York, and was impressed by the reliability of the service, its vast network, and its professional staff. Will definitely use Vertoe again and again when on the move. Thank you.”

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Posted 1 year ago

“Good and convinient service, great locations”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Staff friendly and courteous and our bags were looked after without any problems”

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Posted 1 year ago

“We used this service to store our cases whilst we went from Boston to Niagara for 2 nights. The shopkeeper at the Venice Convenience store was excellent. Very thorough in tagging the bags and taking photos. We returned to Boston and pick up from the shop was swift and everything was fine. The man could not have been nicer. If it's just for a day, whilst you look around Boston, or for a few days this is a good way to store your heavy bags and leave you free to enjoy. I would recommend and I would do again.”

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Posted 1 year ago

“Great experience, excellent service and David helped us from the very beginning, since we were newbies using this storage system.”

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Posted 1 year ago

“If you arrived from the airport earlier than expected, please use vertoe.”

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Posted 1 year ago

“Simple and not too costly”

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Posted 1 year ago

“Servicio eficiente y práctico”

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Posted 1 year ago

“Very kind and helpul people”

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Posted 1 year ago

“Great option when checkout time is way before you leave. Operator was very nice & very surprised when we left a tip. He was worth it as he had to carry our heavy bags upstairs from the basement.”