Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Didn't know about it until I looked into a place to leave my bags at the airport. This was much more convenient as I didn't have to go all the way to the airport; I found a place close to a BART stop instead. A real time saver. Great concept!”

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Posted 5 years ago

“Was skeptical at first. But, they were courteous, friendly and professional. Dropped off my bags and was on my way. Picked them up with no issue! Would recommend.”

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Posted 5 years ago

“Nice and efficient.”

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Posted 5 years ago

“Perfect service”

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Posted 5 years ago

“Excellent!! Super safe and quickly, five stars!!!”

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Posted 5 years ago

“Great service. Easy in and out”

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Posted 5 years ago

“Great Service, easy to book and use.”

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Posted 5 years ago

“Great service and very convenient.”

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Posted 5 years ago

“Excellent staff with a great sense of humor. Also provided us with great travel tips and checked suitcase tags with our photos to be certain they were OUR bags...this prevents theft. Great use of spare space at an automotive repair shop. SMART!!!!”

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Posted 5 years ago

“Super easy and convenient”

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Posted 5 years ago

“Easy to use, convenient, and made our first day in the city much more enjoyable!”

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Posted 5 years ago

“Service was simple and convenient.”

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Posted 5 years ago

“Easy. Cheap. Reliable. Would use again and again.”

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Posted 5 years ago

“the place where I left my bags was managed by a very helpful person, besides he gave me new info on how to get with a free bus back to the airport. thanks!”

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Posted 5 years ago

“First time I used a storage company and found vertoe on the net as my hotel would not store my luggage for more than one day. After reading the reviews I decided to use them. The process was easy and price to store in New York was excellent. The people at the location were easy to talk to and tagged my bags as stated so pick up was easy. Will use again if needed.”

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Posted 5 years ago

“Very simple process, we went to a location that was a convenience store/subway sandwich shop. The gentleman who helped us was super nice.”

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Posted 5 years ago

“Storing our luggage with Vertoe for the day was so easy. I prepaid online, the store employee was expecting us. She greeted us and quickly took our bags behind the counter and gave us a tag. When we returned, she brought our bags out promptly and we were back in our waiting Uber within 5 mins. I will definitely use Vertoe again.”

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Posted 5 years ago

“We used the bike rental place on 7th Avenue and they were great. Very efficient, friendly and thorough. Can recommend to anyone”

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Posted 5 years ago

“Used Vertoe in Sarasota, FL. Very positive experience - business was professional. Rates are very affordable! You do have to work around the hours that the business is open.”

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Posted 5 years ago

“Very easy process. Great customer service. When I sent request to resend email confirmation, I received response very quickly. Highly recommend.”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews