Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone was pleasant and efficient. The luggage was tagged and despite my computer being in an unlocked pocket of my rollerbag, it was perfectly safe. I'd use this location again in a hot minute.”

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Posted 5 years ago

“I was hesitant to use this service but found it fast, helpful and customer service was great about getting me a location closer to where I needed it! Luggage was safe and secure; I will surely use it again.”

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Posted 5 years ago

“Great service and very convenient!”

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Posted 5 years ago

“Very convenient and hustle free, will recommend to anyone”

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Posted 5 years ago

“We needed a place to store our luggage after getting off the train in NYC. Vertoe was perfect. Vertoe was perfect. Found a location. Booked it. Dropped off luggage. Store owners were very kind and easy to work with. Picking up was a cinch. Would recommend to anyone.”

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Posted 5 years ago

“I appreciated a safe place to leave my bags while I enjoyed the city. Pick up and drop off where quick and easy.”

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Posted 5 years ago

“Quick and safe. Owner wouldnt let us put an extra plastic bag with food on top of our luggage for safety reasons. Quick pick up for the luggage too!”

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Posted 5 years ago

“friendly and efficient. thanks!!”

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Posted 5 years ago

“Great service. Easy and reliable.”

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Posted 5 years ago

“Great service. I came to Berkeley and my AirBnB checking wasn’t until later, and this way I was able to leave my luggage and move around a little easier.”

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Posted 5 years ago

“Just what I needed to walk around me York without worrying about bags for the day”

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Posted 5 years ago

“This was a wonderful way for us to not worry about toting luggage around the city!”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Worked great! Convenient!... just 2 blocks down from the bus terminal. The freedom of no bags let us spend all morning in Manhattan before going to our hotel in the Bronx.”

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Posted 5 years ago

“This bag-drop-off service was easy and efficient. The drop-off had a sign out front and my bag was secured using the tag. It took no time at all to sign up and be able to walk around New York without all my heavy travel items. Recommend bringing a smaller bag to transfer a few things to hold on to.”

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Posted 5 years ago

“I have to say it was a little unusual to leave our suitcases in the middle of a tiny magazine store on 8th Avenue. It worked out great though. Easy to make the reservation on line. The proprietor was very nice and assuring. A great NYC experience!”

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Posted 5 years ago

“We stored two large backpacks for a few hours while we explored the city. Very convenient. The store keeper was very professional.”

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Posted 5 years ago

“We had a whole day in NYC at the end of a cruise and before a nightflight back to Europe with 5 pieces of luggage. No chance to store the luggage at the cruiseport and a complete waste of time, to bring it to JFK and head back to the city. My wife found Vertoe on Google - we choose a close location to the Top of the Rock. Everything worked well - we definitely do it again.”

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Posted 5 years ago

“Convenient and very reasonably priced!”

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Posted 5 years ago

“This was a lifesaver for trying to get around New York without luggage.”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews