Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

Questions

Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Vertoe made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Located a short walk from Marta’s North Station, we found the place accessible and convenient. The operator was very well organized and the process of initial delivery of the luggage and subsequent pickup was quick and easy.”

Helpful Report

Posted 6 years ago

“Fantastic service and convenience!”

Helpful Report

Posted 6 years ago

“I had a great experience with Vertoe. Using the service was quick and easy. Dropping of & picking up my bag at Zeeshan Gift Shop was a breeze, efficient and effortless. Picking up I only had a few minutes before my bus & I was so grateful for the great service that allowed me to catch my bus.”

Helpful Report

Posted 6 years ago

“This was a great service as we had to leave our accommodation at 11 and our flight was not until 7.00. It enabled us to enjoy our last day in boston and then a quick silverline ride to the airport. Very helpful and friendly staff. Many thanks.”

Helpful Report

Posted 6 years ago

“Very helpful service!”

Helpful Report

Posted 6 years ago

“Checking in my bags was super easy and economical. Wish I had known about this service earlier!!”

Helpful Report

Posted 6 years ago

“Perfect location. Very helpful and accommodating. For sure will use their service again.”

Helpful Report

Posted 6 years ago

“Fantastic system, easy to use”

Helpful Report

Posted 6 years ago

“Very easy and in a convenient location.”

Helpful Report

Posted 6 years ago

“It was perfect! Thank you, made my trip very convenient while we waited to check in~”

Helpful Report

Posted 6 years ago

“A great service! Had 7 hours to kill in DC before an AirBnB check-in and Vertoe solved the problem of being stuck with luggage. Recommended.”

Helpful Report

Posted 6 years ago

“Highly recommend! We had a great experience. Howard was extremely helpful and we felt comfortable leaving our luggage with him. :)”

Helpful Report

Posted 6 years ago

“vert save my trip twice, thanks”

Helpful Report

Posted 6 years ago

“Perfect. They knew who I was when I entered. Courteous, efficient, and helpful. No wait. Great service”

Helpful Report

Posted 6 years ago

“Excelent service. We made a mistake in the reservation and customer service was speedy and efficient to solve it. The location could not be better and the store owner was very kind.”

Helpful Report

Posted 6 years ago

“Nice and friendly. Perfect for visiting the museum before we left.”

Helpful Report

Posted 6 years ago

“Very quick and good service”

Helpful Report

Posted 6 years ago

“Perfect solution to needing a few hours without luggage in NYC. Inexpensive and safe.”

Helpful Report

Posted 6 years ago

“I emailed with a couple questions - they got to me within the hour. The transaction itself was very smooth. I would use them again.”

Helpful Report

Posted 6 years ago

“Great service. Used it in DC and toured the city after leaving the hotel with no bag to drag around.”

Helpful Report

Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews