Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first time using Vertoe, and everything worked great! Fantastic service for when you want to park your suitcase in a safe place for a few hours.”

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Posted 6 years ago

“The process was streamlined and very easy to use.”

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Posted 6 years ago

“Needed a place to store some luggage while we did some sightseeing in NYC. These guys are the best - friendly, helpful, great prices. Highly recommended!”

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Posted 6 years ago

“I found this to be a very convenient and pleasant service. I would recommend this to anyone who needs to store things temporarily mid town.”

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Posted 6 years ago

“It is the second time I tried Vertoe and it is very convenient and helpful!”

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Posted 6 years ago

“GREAT TIME AND SERVICE”

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Posted 6 years ago

“Great Service”

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Posted 6 years ago

“Very convenient and flexible hours!”

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Posted 6 years ago

“Friendly staff and convenient location.”

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Posted 6 years ago

“Worked well. Quick and easy.”

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Posted 6 years ago

“I just found out about Vertoe yesterday, but it is a GREAT idea. I had a long day of appointments in Manhattan and then had to get to JFK for a flight. Vertoe made it far easier to handle. I will use it frequently from now on and recommend it highly.”

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Posted 6 years ago

“We were in Boston for 13 hours, as part as a college evaluation trip. We did not find lockers at Logan airport we were lucky enough to find Vertoe online. We had a wonderful day in Boston, the service was fast, easy and with various locations to chose from. Thanks to Vertoe we were able to enjoy our day without having to drag bags al day. The pickup at the end also very fast and easy. 100% recommended.”

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Posted 6 years ago

“So easy and convenient- staff was very nice too. I’d do it again.”

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Posted 6 years ago

“This was our first time using Vertoe. We had about six hours of sightseeing time in New York City, and Vertoe was a fantastic option for us to have fun without lugging our bags around and with knowing they were secure. We will use Vertoe again for sure!”

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Posted 6 years ago

“It was very helpful !”

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Posted 6 years ago

“Being able to secure my luggage as I was sightseeing was terrific. the location was convenient and the shop provided safe and secure service as expected.”

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Posted 6 years ago

“Vertoe is an easily navigable site. The store proprietor where we stored our bags was very professional. All in all, we plan to use Vertoe again and will happily recommend it to our friends.”

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Posted 6 years ago

“Great service. Worked out perfectly!”

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Posted 6 years ago

“So easy - we had to check out of our AirBnB in the morning and our flight didn't leave until the afternoon, so we found a Vertoe so we could hang in the city unencumbered. It was so easy to drop off and pick up.”

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Posted 6 years ago

“Worked well”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews