Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy process, courteous staff, pleasant experience.”

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Posted 6 years ago

“Really easy to use and very self explanatory. Went right up to the counter and told them I was with Vertoe and was out in less than 5 minutes. Will definitely look to use this in the future and hope they grow to more places soon!”

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Posted 6 years ago

“Didn't actually end up needing it”

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Posted 6 years ago

“First time using Vertoe and it was very easy and great !”

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Posted 6 years ago

“Very convenient and reasonable price”

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Posted 6 years ago

“We we're scheduled to arrive in NY at 9am & our Airbnb host was not answering our messages on whether we can leave our luggage before our 2pm check in time. This literally saved us the effort of dragging our stuff while we were exploring NY.”

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Posted 6 years ago

“convenient and well located”

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Posted 6 years ago

“Easy to search and find a location with plenty of options across the city. The location accepted my luggage immediately upon arrival, and I was out in a minute. I would use the service again.”

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Posted 6 years ago

“Good app, very useful for stocking luggage during trips !”

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Posted 6 years ago

“Very easy and convenient.”

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Posted 6 years ago

“Its so great to find place that you can drop your laggage and enjoy your sightseeing without carry anything.”

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Posted 6 years ago

“I had a great experience storing my luggage for the day. It was easy to sign up, pay, drop off, and pick up. I didn’t worry at all about the security of my bags while I was exploring the city before my flight. I’d recommend it and will sue it again if I am in need. Glad to know this service exists.”

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Posted 6 years ago

“Super easy and nice to have the convenience of not having to worry about your luggage while you explore the city.”

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Posted 6 years ago

“Wow! I had never heard of this service, but I was doing a meeting in New York City and was only going to be there for the day and then head to the airport. I came in from another city by bus, so I had a piece of luggage that I didn't want to take to a meeting. I found Vertoe by a search on the web and when I saw all the locations, I was delighted. I dropped my bag off one block from my meeting and then when I was done, it was sitting there and I got in back in less than 10 seconds and was on my way. I will use them every time I come to NY now!”

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Posted 6 years ago

“I was searching where to leave the luggage and in talking to few people around, suggestion was to leave it in Union station. Called Amtrak and their pricing was too much for small pieces of luggage - 4 pieces Looked at Vertoe and this is great service and convenient locations near many Metra stations. We booked online and went and dropped it and conveniently picked luggage back. It is located all around the Metro area and is priced right”

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Posted 6 years ago

“Quick and easy. The shop was pleasant and had wreathes coffee!”

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Posted 6 years ago

“Excellent service. Sunita, the one who attended me, was very friendly and helpful.”

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Posted 6 years ago

“Very convenient! I will defiantly use this service again.”

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Posted 6 years ago

“Outstanding, courteous and efficient. Conveniently located diagonally across from the NY Public Library lions.”

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Posted 6 years ago

“The man handling the business there is great. Very friendly! Very responsive and helpful too.. Printed boarding passes. Finished some office work! Charged my phones and had coffee too.. Thanks much!”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews