Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The place where our bags were kept was a very small convenience store, which surprised us, but it worked great and people were helpful. They sealed our bags, and everything was great.”

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Posted 6 years ago

“Very convenient and our luggage was stored and returned to us without any issue. The vendor was also friendly.”

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Posted 6 years ago

“Loved my experience with Vertoe. I did it in Brooklyn and it was easy and cheap, dropped my bags off at a candy store, the guy was very nice. I'd definitely do it again.”

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Posted 6 years ago

“The entire process was simple and convenient. The location was secure and the bag locks provided put my mind at ease about the security of my luggage. I will definitely use Vertoe again.”

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Posted 6 years ago

“A good, simple and well organized service. I think you guys need to propagate your existence.”

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Posted 6 years ago

“On a recent visit to San Francisco, my plans for exploring the city changed unexpectedly on the last day and I was suddenly stuck with my bags. I figured that if any city had a solution for this, it would be San Francisco, so I googled "bag storage" and found Vertoe. I booked a storage spot nearby and spent a great afternoon exploring without hauling my bags around. Highly recommend! One tip - when booking, do pay attention to the hours of the business where you are dropping your bag. If they are closed when you get back, you'll be out of luck!”

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Posted 6 years ago

“Very friendly. Quick and efficient. Will definitely be on my top if the list in future”

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Posted 6 years ago

“We were hesitant to use Vertoe for luggage storage our first time but with no other options in DC we had to make an executive decision and trust the company. We are so glad that we did! Our location was a store near the Airport and our bags were tagged and safe the entire day!”

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Posted 6 years ago

“What a great idea! We had some free time before catching our flight, but had no place to store our luggage in downtown Chicago. This location was so convenient across from the Willis Tower and it couldn't have been any easier. They use a luggage zip tie and I felt like it was a safe location. Thanks for coming up with an affordable option! So much easier than rolling luggage through the streets.”

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Posted 6 years ago

“amazing service was able to enjoy my trip to nashville”

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Posted 6 years ago

“The attention was incredible! A lot more of what I expected from a locker.”

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Posted 6 years ago

“This was a great bag drop spot! Clean little dry cleaning shop, very easy in-and-out (I just had my cab driver stop and wait for me on way to Reagan)! Faster and easier than storing a bag at a hotel - I'd definitely Vertoe here again and would try this service in other cities.”

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Posted 6 years ago

“smooth & pleasant experience”

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Posted 6 years ago

“So handy! I highly recommend!”

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Posted 6 years ago

“Thank you Vertoe and Philly’s for the incredible service! I had 5 hours to spend in Chicago and I didn’t want to drag my luggage around, and was worried I would have to spend $40 with amtrak to store my luggage. Vertoe really came through for me and I’ll be sure to use them in the future should the need arise. Thank you!”

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Posted 6 years ago

“We used Vertoe after we found out that there are no longer any lockers at the bus terminals. After using it twice, both vendors were extremely accommodating and so so so nice. I will definitely be using these services again during my next visit to the city.”

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Posted 6 years ago

“Convenient, affordable and safe! The drop-off location followed the procedures described on Vertoe (i.e. checking ID, email confirmation, etc), so I felt good leaving my bag there. When I went back to pick up my bag, I was asked to show the picture they had me take of my bag with the Vertoe seal on before they went look for it. So yes, it's totally safe, and I would not hesitate to use this service again!”

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Posted 6 years ago

“The man who took our bags was friendly and helpful. I would highly recommend Centre Finest Deli for luggage storage. The sandwiches were also amazing!”

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Posted 6 years ago

“This company is awesome, you can find stores for luggage storage throughout the whole city. The one that I left my luggages were really close to my airbnb, so after checkout I could walk and leave the luggages and then enjoy the city until going to the airport. The staff was very friendly.”

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Posted 6 years ago

“This was my first time using Vertoe, and it was super easy and convenient... almost too easy! I also really appreciated the flexibility of pick up/drop off time since I was trying to kill time before a flight that kept getting delayed more and more. The service price was also very reasonable. I'd definitely use Vertoe again.”

Helpful Report

Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews