Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

Questions

Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Vertoe made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Airbnb check out time was 11am and our flight out of NYC didn't leave until 8:30pm. Still had some sightseeing to but there are no storage lockers available at LaGuardia and we certainly did not want to carry our luggage around all day so while researching short-term luggage storage, I learned about Vertoe. There was a location near our lodging, it was inexpensive, and it was convenient to the train station. I made arrangements the day before, dropped the luggage off the day of, and upon returning, retrieved it with no issues. I would definitely recommend using this service.”

Helpful Report

Posted 6 years ago

“Easy to use, cheap and full of options service.”

Helpful Report

Posted 6 years ago

“Helpful. Convenient.”

Helpful Report

Posted 6 years ago

“This was so simple to use! We were able to drop off our bags, enjoy a day in the city and then pick them up as we were headed back to our hotel.”

Helpful Report

Posted 6 years ago

“This location was mostly fine. However, I have a few concerns. First, this building is not wheelchair accessible, and, if I remember correctly, you would not know that from the website. While I am not a wheelchair user myself, this is an important consideration, especially since this appears to be the only Vertoe location in this area. Secondly, there was some confusion when I was picking up the bags. When I dropped them off, I was told to take a picture of them. It was not clear that I should be taking a photo of the code on the Vertoe tags, not just the bags themselves. Thankfully the person who assisted me in the morning was also there in the afternoon when I picked them up and he remembered me. It would be wonderful if they specifically said, "Take a photo of the tags with the numbers visible, please." Finally, when I claimed my bags, the staff did not offer to cut off the tags, and they could not be removed by hand.”

Helpful Report

Posted 6 years ago

“Pretty nice service 😊 and the ubication is just perfect”

Helpful Report

Posted 6 years ago

“Perfect solution when you have a plane to catch in the evening and no hotel. We used the Irving Plaza point in New York. Booking on the internet was easy and the service at the shop was polite and helpful. Hassle free solution that allowed us to enjoy our last day of holidays. Highly recommended!”

Helpful Report

Posted 6 years ago

“Efficient, easy and cheap place where to leave your luggages.”

Helpful Report

Posted 6 years ago

“Excellent and very friendly”

Helpful Report

Posted 6 years ago

“the service is easy to use and conveniently located”

Helpful Report

Posted 6 years ago

“Easy drop off, friendly staff, convenient hours”

Helpful Report

Posted 6 years ago

“Very easy to use.”

Helpful Report

Posted 6 years ago

“Muy buen servicio. Buena atención. Todo rápido, seguro, sin complicaciones, buscamos una ubicación en pleno centro de Manhattan. Recomendable.”

Helpful Report

Posted 6 years ago

“Easy to book staffs are friendly”

Helpful Report

Posted 6 years ago

“Easy to find location. Very helpful with our questions about what to do in the city and gave us some great suggestions when we returned they were friendly and asked our day was. All in all it was a pleasure. I would highly recommend the service”

Helpful Report

Posted 6 years ago

“Good service!!!”

Helpful Report

Posted 6 years ago

“It was good to find a place where to put my luggages for my last day in US. I hope to find a place more close Newark airport for the next time i will go there”

Helpful Report

Posted 6 years ago

“This was a so convenient and made my last day in Washington DC so enjoyable as I did not have to drag my suitcase around all day or go back to accommodation to pick it up before going to the airport from the Metro near my Bag Air B&B. Thank you for your service.”

Helpful Report

Posted 6 years ago

“The service was affordable, convenient, and best of all the business and people that were storing our bags were super friendly and cool! I will definitely recommend this service and Bolt Barbershop to everyone.”

Helpful Report

Posted 6 years ago

“Easy to use, helpful staff and good location.”

Helpful Report

Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews