Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

Questions

Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Vertoe made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy, simple, & convenient. We were met with cheerful, friendly, fun conversation with our host. Our bags were well looked after & guarded while we enjoyed our day. Highly recommend!”

Helpful Report

Posted 6 years ago

“Great service and made travel easy!”

Helpful Report

Posted 6 years ago

“This service couldn’t possibly have been easier or quicker - all the way from the booking to the drop-off/pick up. Service in the shop was friendly, and I felt secure leaving my luggage there until we could come back and check in to our apartment!”

Helpful Report

Posted 6 years ago

“This was so easy and convenient to use! After I paid online I received a text and email with the booking details and address. I got there and the store owner had tags for my luggage all set out for me. It was just as easy to retrieve my bags later and they were lenient with the times. Thank you!”

Helpful Report

Posted 6 years ago

“Very nice people. I felt secure leaving my luggage there. No hassles. Excellent idea for the traveler that wants to sight see to or from airport!”

Helpful Report

Posted 6 years ago

“Great idea!!”

Helpful Report

Posted 6 years ago

“I had never used this before and so I didn’t know what to expect. It is such a fantastic company and idea I will definitely use it again. It was easy to book on my phone and when I drop my bags off, it was super fast and easy as well. They tagged my bags and set them aside until I came back. Easy breezy.”

Helpful Report

Posted 6 years ago

“So easy and convenient!”

Helpful Report

Posted 6 years ago

“Great service for tourist!”

Helpful Report

Posted 6 years ago

“Simple and straightforward”

Helpful Report

Posted 6 years ago

“It was an extremely pleasant experience. I found the storage at the perfect location. It was a barber shop. The service was speedy and professional. Most importantly, the place was safe and secured. I highly recommend the service.”

Helpful Report

Posted 6 years ago

“Excelente servicio. Muy confiable y facil de usar. Pude modificar mi reserva sin ningun problema. Responden en forma inmediata.”

Helpful Report

Posted 6 years ago

“Very easy system. Was a bit afraid at first but couldn't recommend more. Only suggestion to the user is to ask the bag keeper the closing hour of the store to verify when you have to go back (although vertoe already displays this information)”

Helpful Report

Posted 6 years ago

“Works great! Location where we stored our bags knew just what to do. They tagged our bags with official Vertoe plastic ties. Then we took pictures of the numbered tags. When we returned, we showed the clerk pictures of all our bags. Clerk got our bags and we were on our way. Will definitely use Vertoe again. Thanks, Vertoe!”

Helpful Report

Posted 6 years ago

“What an easy experience. The store owner was so wonderful and it was so easy! Highly recommend this location!!”

Helpful Report

Posted 6 years ago

“It was very easy and convenient to book a place, where I could leave my suitcase while I was exploring the city.”

Helpful Report

Posted 6 years ago

“Great experience! First time I used this service and would do again.”

Helpful Report

Posted 6 years ago

“I had a very bad experience with the location I was sent to. So I left the location without storing anything there. However, customer rep. Mr. Sam responded my complaints right away. I appreciated the responses and the good customer cares. I will definitely use Vertoe on my next trip but just not that location.”

Helpful Report

Posted 6 years ago

“I would recommend your service to anyone. It's a seamless process from start to finish.”

Helpful Report

Posted 6 years ago

“Excellent service. Luggage was secure and would use again. One metro stop and a 10 min walk away from the airport”

Helpful Report

Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews