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Vetopia Reviews

4.7 Rating 2,796 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,492
 Metrics
4.7
Based on 2,796 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Dorcas Cheung
Verified Buyer
“Excellent service and delivery is qick”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“very easy and efficient, good customer service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Great customer service team, fast delivery..”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Services is great and response is usually very quick.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Flora Lei
Verified Buyer
“Good quality, efficient delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Pervin Shroff
Verified Buyer
“Excellent service 🙏”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lisa Kam
Verified Buyer
“Service is efficient and easy to use app. We can trace the order all the way anytime.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Avis CHENG
Verified Buyer
“Professional, courteous”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Prompt response on delivery, and nice to get alert on product re-stock. Nice service, keep it on !”
Helpful Report
(ENGLISH) - Posted 2 years ago
Stuart LIU
Verified Buyer
“Past few times my orders have only received the order confirmation email and never receive any notification about the order is ready to be shipped or when….”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Delivery for prescription products that is not available everywhere is helpful. Appreciate the requirement for prescription before ordering.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lai Yee Yeung
Verified Buyer
“Hello 每次都話平日6:30後送，但次次都係中午! 送貨一個電話都冇，請跟進”
Helpful Report
(CHINESE) - Posted 2 years ago
Mee Hui
Verified Buyer
“Bad customer service Bad communication skill No one answered the phone Pack my shipment wrongly w/o feeling sorry”
Helpful Report
(ENGLISH) - Posted 2 years ago
Leo Ng
Verified Buyer
“Best offer and prompt delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Phoebe Au
Verified Buyer
“delivery is very quick, but please consider not giving out so many free shopping bags since the production of excess shopping bags is in fact a waste of resources and hence, not environmentally friendly.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Julie Leung
Verified Buyer
“Speed delivery with nice packaging 👍🏻”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vanessa Duff
Verified Buyer
“Great company with good products and service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Very attentive, best customer service and fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yim Rabi
Verified Buyer
“V efficiency and polite”
Helpful Report
(CHINESE) - Posted 2 years ago
Ken Kan
Verified Buyer
“Late delivery. Missed the committed time, no notification”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,796 reviews
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