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Vetopia Reviews

4.7 Rating 2,864 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,551
 Metrics
4.7
Based on 2,864 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Charlie Choi
Verified Buyer
“Vetopia provides fast and efficient service. However, I would appreciate Vetopia could have more pick up points for customer to choose other than Quarry Bay office”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rashida Khan
Verified Buyer
“delivery service was fast”
Helpful Report
(ENGLISH) - Posted 2 years ago
Hilda Tsang
Verified Buyer
“so confused about the first-time purchase experience. The line is busy, and even the voicemail box is always full!!”
Helpful Report
(ENGLISH) - Posted 2 years ago
KY Kenji
Verified Buyer
“Fast delivery , easy to use of website”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chris Cheung
Verified Buyer
“Good. Will continue to purchase dog food in Vetopia.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Veronica Loh
Verified Buyer
“Quick response, fast courier”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jessie Wong
Verified Buyer
“The staff are really helpful that they always provide help when I need.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“訂貨後1至2天已收到，用環保袋裝住，很乾淨企理。”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“I am very very disappoined because it expired in july 2023 and i ordered on 11 may 2023”
Helpful Report
(CHINESE) - Posted 2 years ago
C Lo
Verified Buyer
“Quick and efficient! Found what I needed for my dog at reasonable prices. Thank you!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kai Wing Lee
Verified Buyer
“very very good”
Helpful Report
(CHINESE) - Posted 2 years ago
Ivan Chan
Verified Buyer
“I can see that my order has been seriously followed. E.g. request video to examine my dog's health status. We got the ordered items within our expected time.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Maria Isabel André
Verified Buyer
“Professional and attentive service, with a variety of products. Deliveries are fast and arrive in excellent condition.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rachel Yeung
Verified Buyer
“Quick respond on any enquiries.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Alex Que
Verified Buyer
“fast delivery, within 3 days”
Helpful Report
(ENGLISH) - Posted 2 years ago
Cindy Tsang
Verified Buyer
“Excellent, you're very efficient.”
Helpful Report
(ENGLISH) - Posted 2 years ago
KITTY LAI
Verified Buyer
“Fast delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Carl Yuen
Verified Buyer
“Quick delivery after ordering, it is so efficient. The stuffs were well packed. The prices are the same which I purchased in veterinary clinic. Surely will re-order again...”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Take advantage of the promotional offer and buy at the perfect price. Fast delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Mavis Tam
Verified Buyer
“Fast and good”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,864 reviews
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