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Vetopia Reviews

4.7 Rating 2,646 Reviews
95 %
of reviewers recommend Vetopia
4.7
Based on 2,646 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
訂貨後收到電郵指4/1/2022會送貨,等至5:15pm未有消息,致電查詢, 貴 公司職員語氣態度差,只問我送邊區,指送屯門要夜晚,我詢問會是大約幾點至幾點,回應答我唔到,因為好多單。
Helpful Report
Posted 3 years ago
你們預設每月訂講的優惠,我幾年都無法亨用,因為我有兩隻貓,每月購買大嘅1.5包糧,而且每月可能都想試加少許新品用,這樣規範模式完全不合用,給客戶要求自己記得加減改單,增加客戶壓力。 我是貴司舊客戶,已有幾年,最好增設super VIP code 優惠,簡單方便,客戶隨心訂購。 貴司網店經常彈出無謂要求機動式問要否幫忙,但實際完全幫唔到忙,劃面阻住睇繳款界面,設計有問題,將重點放錯。 進入貴司網店,如有優惠就可彈出來給客戶睇,這對客戶才有用。 貴司售賣的洗耳仔水,不是市面最受歡迎好用的。 以上在電話已反影幾次,但一直都沒有改善。今次希望貴司會關注及改善。 我維持在貴司購買東西,是因為相信貴公司售賣產品都是正品,不會賣假貨,送貨快,這個是good加分。
Helpful Report
Posted 3 years ago
I have purchased 1L shampoo x1 & preventive collar x4 for my dogs… I was satisfied with the delivery. However, one preventive collar was missing, and more important is, the expiry date of them is Feb 2022 which was not stated in your product pages. The collar supposed to last for half a year, I purchased them in Mid-December (arrived on 19/12) only 1.5 months use?!
Helpful Report
Posted 3 years ago
I have ordered Orijen Regional Red kibbles and got the wrong Kibbles “Original”. My dog is allergic to fish and this was fish kibbles. For the price of the kibbles I hope you would deliver the right kibbles that I selected on your website.
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Posted 3 years ago
One ZiwiPeak canned Lamb 390 g for Dog is defective, can is opened. See e-mail.
Helpful Report
Posted 3 years ago
Vetopia is rated 4.7 based on 2,646 reviews