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Vetopia Reviews

4.7 Rating 3,158 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,818
 Metrics
4.7
Based on 3,158 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Sheung Chi Lau
Verified Buyer
“Friendly staff, and really care about the customer, as they remembered to inform me that the order is back in stock. I am very apppreciated.”
Helpful Report
(ENGLISH) - Posted 4 years ago
EZZA Koo
Verified Buyer
“Vetopia products are very good and the people are helpful to answer my questions. pricing are reasonable and efficient delivery.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Jane Ng
Verified Buyer
“V good and nice”
Helpful Report
(CHINESE) - Posted 4 years ago
Zoe Wong
Verified Buyer
“Good service”
Helpful Report
(ENGLISH) - Posted 4 years ago
Eunice Wai
Verified Buyer
“Thank you for the efficient service!”
Helpful Report
(ENGLISH) - Posted 4 years ago
Michelle Ng
Verified Buyer
“Prompt delivery, deliver my order the next day.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Joey Chan
Verified Buyer
“fast delivery and helpful staff”
Helpful Report
(ENGLISH) - Posted 4 years ago
Alex Woo
Verified Buyer
“Quick delivery turn around time during this covid uncertain period as we live in Tung Chung. Customer service was wonderful and friendly as I had some issues placing online order. Will order again from Vetopia for sure”
Helpful Report
(ENGLISH) - Posted 4 years ago
Mida Pang
Verified Buyer
“Their back office support is really strong. Always respond so quickly and they’re really helpful! The delivery service is really good as well. I would definitely recommend Vetopia to my friends.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Anne WONG
Verified Buyer
“Excellent range, competitive prices, a good discount system for volume purchases and the fastest delivery by far compared to other online pet stores. A great customer experience!”
Helpful Report
(ENGLISH) - Posted 4 years ago
K Mark
Verified Buyer
“Speedy delivery, well packed”
Helpful Report
(ENGLISH) - Posted 4 years ago
Juliana Tsoi
Verified Buyer
“Prompt reply and action to enquiry.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Anonymous
Verified Buyer
“The shopping experience was very good. Ordered some supplements for my dog and they came the next day! Will purchase from Vetopia again.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Yolanda Yan
Verified Buyer
“Lots of good products with quick delivery and professional service”
Helpful Report
(ENGLISH) - Posted 4 years ago
Chris Shuk Cho
Verified Buyer
“excellent fast service thank you”
Helpful Report
(ENGLISH) - Posted 4 years ago
Anonymous
Verified Buyer
“The pricing and the delivery time frame are very good.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Masumi Kanzaki
Verified Buyer
“送貨非常快！Very good！”
Helpful Report
(CHINESE) - Posted 4 years ago
Anonymous
Verified Buyer
“Helpful customer service. Fast and efficient delivery.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Shannon Ross
Verified Buyer
“We love Vetopia! It's convenient to have my account linked to my veterinarian, so I am able to order prescription food and supplements online at any time. Vetopia has a wide variety of high-quality products, and there customer service is unmatched.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Maryann Chan
Verified Buyer
“Prompt delivery with good services as always! Will definitely recommend to our doggie friends. Thank you again.”
Helpful Report
(CHINESE) - Posted 4 years ago
Vetopia is rated 4.7 based on 3,158 reviews
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