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Vetopia Reviews

4.7 Rating 3,224 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,882
 Metrics
4.7
Based on 3,224 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Vetopia Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Cynthia Cheung
Verified Buyer
“Forget the online chat no one answer you until few days later. Whatsapp is much faster almost instantly if you want to ask questions. Good customer service and fast delivery.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Anonymous
Verified Buyer
“Very fast delivery!”
Helpful Report
(ENGLISH) - Posted 4 years ago
Anita Poon
Verified Buyer
“Good product and services”
Helpful Report
(CHINESE) - Posted 4 years ago
Chi Yung Sham
Verified Buyer
“Superb delivery speed!! Good quality as always, and good price!”
Helpful Report
(ENGLISH) - Posted 4 years ago
Vishnu Murthy
Verified Buyer
“Vetopia has long been my favorite destination for pet food supplies. Their service levels have been unfailingly high.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Phillip Young
Verified Buyer
“Great products and very quick delivery service. If I’ve made a mistake or wanted to change my order Vetopia are always very accommodating and happy to make the changes.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Kalee Kwok
Verified Buyer
“Fast logistics”
Helpful Report
(ENGLISH) - Posted 4 years ago
Emily Lo
Verified Buyer
“Good selection of pet food, attentive and responsive customer service, and very competitive pricing!”
Helpful Report
(ENGLISH) - Posted 4 years ago
Clara Wang
Verified Buyer
“Very efficient and smooth service! Will keeping using the platform.”
Helpful Report
(CHINESE) - Posted 4 years ago
Sasa Woo
Verified Buyer
“Excellent customer service Variety of items”
Helpful Report
(ENGLISH) - Posted 4 years ago
Angela Ho
Verified Buyer
“The team at Vetopia is fantastic. I tried to order some prescribed items but was not able to log on at its website. A member of the team came to my rescue over the phone and helped solve the problem. The items arrived the following day. At such difficult times, the service was most impressive. Thanks a million.”
Helpful Report
(ENGLISH) - Posted 4 years ago
MOK OSCAR
Verified Buyer
“很好的服務,因為有專人好快回應問題 發貨快 派送人員也很有禮會再購物”
Helpful Report
(CHINESE) - Posted 4 years ago
Steel Elliot
Verified Buyer
“Vetopia has all the products our little lad Sachin is used to from New Zealand which is great. After a quick virtual consult, it was easy enough to obtain his usual flea and worm treatments as well. Love it!”
Helpful Report
(ENGLISH) - Posted 4 years ago
Keiko Chan
Verified Buyer
“Quick, fast, efficient”
Helpful Report
(ENGLISH) - Posted 4 years ago
Jonathan Yeung
Verified Buyer
“Efficiency delivery.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Chow Chui Shan
Verified Buyer
“Thanks Vetopia team for a speedy delivery during 5th wave and user friendly interface.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Nanette Hereward
Verified Buyer
“I found them online and great service very happy. I referred my friend too and she has used there veterinary services here. I haven’t needed them as of yet for my cat.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Ellen Wong
Verified Buyer
“Very responsive through the Chat function as well as email. Quick delivery.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Becky Yu
Verified Buyer
“I have experienced two issues with the online purchase system and both incidents were resolved promptly by your team. I am very pleased with your customer service and the delivery service as well.”
Helpful Report
(ENGLISH) - Posted 4 years ago
James Ng
Verified Buyer
“Delivery is very efficient, thanks.”
Helpful Report
(CHINESE) - Posted 4 years ago
Vetopia is rated 4.7 based on 3,224 reviews
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