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Vetopia Reviews

4.7 Rating 2,651 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,651 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“very nice packing, delivery on time, CS are very helpful”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Nice service”

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(ENGLISH) - Posted 2 years ago

“I have been a Vetopia customer for more than six years and have found them to be very efficient and attentive for my and my pets’ needs. I thoroughly recommend them to any pet owner.”

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(ENGLISH) - Posted 2 years ago

“Very easy and convenient setting up a regular order for cat food. Delivery is always prompt and the driver always advises when close. Substitute food has been recommended when the regular one is out of stock and my cat has been happy with both”

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(ENGLISH) - Posted 2 years ago

“Very good”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Great online platform to purchase pet’s products, fast delivery and good customer journey map”

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(ENGLISH) - Posted 2 years ago

“網頁系統指示清晰，客人可以很簡單找到自己想要的貨品！！👍👍 貼心服務送貨到家，我不用搬到身水身汗”

Helpful Report

(ENGLISH) - Posted 2 years ago

“I am subscribed to the monthly recurring order program. It’s stable for now”

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(ENGLISH) - Posted 2 years ago

“A great shopping experience with Vetopia. Smooth communication and understanding with the timing of orders. Also transparent with pricing increases. Overall trusting and happy with the entire shopping process.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“It is a really helpful website as I cannot find other shops that are owned by vets and sell small pet products. The customer service is nice and able to solve the issue effectively, with swift delivery time. Overall, I am very satisfied and would purchase form Vetopia again.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Website is easy to use, recurring order is convenient for buying dog food and medication.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“The best arrive”

Helpful Report

(ENGLISH) - Posted 2 years ago

“fast delivery and good followup”

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(ENGLISH) - Posted 2 years ago

“Nice service”

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(ENGLISH) - Posted 2 years ago

“I love the speedy delivery!”

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(ENGLISH) - Posted 2 years ago

“Efficient. Goods are normally delivered the day after order.”

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(ENGLISH) - Posted 2 years ago

“Vetopia 的產品種類多，對狗有益。 Customs service 同 delivery 都做得好好”

Helpful Report

(CHINESE) - Posted 2 years ago

“包裝完善，送貨迅速，服務好”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Great shop fast shipping”

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(ENGLISH) - Posted 2 years ago

“Product is good and delivery is fast”

Helpful Report

(CHINESE) - Posted 2 years ago

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Vetopia is rated 4.7 based on 2,651 reviews